Director Gas Operations

Job Summary
The Director Gas Operations drives best-in-class Safety Culture, leads Operational Effectiveness initiatives to improve Operational performance, and drives Simplicity and Customer focus by assuring Operations is Brilliant in the Basics. The Director will develop clear strategic initiatives to improve Operational Performance through optimizing resource allocation, Compliance, Safety First, Customer focus, Employee Development through mentoring and coaching. Ensures that efforts arein accordance withall applicablecompanyand regulatory requirements while ensuring safe, reliable service to customers in an efficient manner.

Essential Functions

• Leads and sustains a culture of Safety Leadership and Goal Zero, ensuring safety considerations are fundamental to strategic, operational, and financialdecision-making.

• Demonstrates the ability to Make Safety Personal by consistently modeling “We Care” behaviors and reinforcing accountability at all leadership levels.

• Champions Barrier Thinking by ensuring robust hazard recognition, effective risk mitigation, and prevention of hazards escalating into top events.

• Establishes an environment of trust and transparency that encourages disclosure,near missreporting, and learning from experience to strengthen organizational safety performance.

• Provides leadership oversight of Damage Prevention strategies, promotingbestinclassexcavation practices and external stakeholder engagement to protect communities and assets.

• Translates enterprise and business unit strategy into clear operational priorities, annual work plans, and measurable outcomes.

• Ensureoperational performanceobjectivesand OKRs-such as safety, productivity, efficiency,utilization, and reliability-are consistently achieved or exceeded.

• Leverages performance dashboards and analytics to drive disciplined execution,timelycourse correction, and continuous improvement.

• Ensures full compliance with local, state, and federal regulatory requirements,maintainingaudit readiness and proactively addressing regulatory risks.

• Accountable for the effective planning, prioritization, and stewardship of capital and O&M budgets, aligning resources to system risk, asset health, safety priorities, andlong-termvalue.

• Balances cost discipline with operational integrity, safety, and customer commitments to achieve sustainable performance.

• Leads gas operations to deliver safe, reliable, and compliant service, supportingtop tiercustomer satisfaction, community trust, and brand reputation.

• Reviews, develops, and governs policies, procedures, and assurance programs to ensure alignment with organizationalobjectives, regulatory expectations, and industry best practices.

• Buildstrong partnerships across the leadership team to align goals, clarify accountability, and deliver integrated enterprise outcomes.

• Works collaboratively withcross functionalpartners toidentify, recommend, and implement process improvements, technologies, and systems that enhance safety, efficiency, and resourceutilization.

• Promotes a culture of continuous improvement by encouraging learning, innovation, and the disciplined Application of best practices.

• Developshigh performingleadership teams by setting clear expectations, providing coaching, and reinforcing accountability.

• Proactively builds succession plans and bench strength byidentifyingand developing direct reports andemergingleaders.

• Champions NiSource Diversity, Equity, Inclusion, and Belonging initiatives,leveraginginclusive leadership practices to improve engagement, decision quality, and business results.

• Performs other duties asrequiredto support safe, reliable, and compliant gas operations.

Required Qualifications for position

• Bachelor’s degreeina relevant technical, engineering, or business discipline

• Minimum 5years of progressive leadership experience, including a minimum of five (5) yearsleadingoperational functions, preferably within the utility industry.

• Demonstrated experience managing and developing leaders, including supervisors and/or managers, within an operational environment.

• Proven ability to drive strategic direction

• Possess a comprehensive understanding of methods, techniques and skills in the operations and maintenance of natural gas pipelines

• Proven ability to plan, organize and effectively manage a large operations organization. Requires continuous availability to manage a 24×7 operation

• Ability to develop rapport and trust with others andtake action to buildstrategic relationships to achieve business goals

• Effective analytical, problem-solving,and decision-making skills.

• Ability to make quick and practical operations decisions in limitedtime frameswithout jeopardizing employees and public safety

• Demonstratedexperience working withcolleagues in a fast-moving environment, supervise multiple projects and take ownership, mentor, grow and lead a team

• Strong communicationand negotiation skills, and business acumen

• Understanding of budgeting processes and ability to take decisions to work within budgets

• Demonstrated knowledge of philosophy and process of Continuous Improvement

• Possess personal qualities of integrity, credibility, and commitment to Company’s mission

• Ability to travelapproximately 25%to 50%+

• Valid driver’s license

Preferred Additional Qualifications for Position

• A master’sdegree is highly preferred in Business Administration, Economics, Engineering, Environmental orrelatedfield.

• Experience in leading a Field Operations or System Operations function or territory

• Demonstrated ability to provide oversight,leadershipand direction in the overall management of Gas Operations

The preceding description is not designed to be a complete list of all duties and responsibilitiesrequiredforthe position.