Customs & Trade Compliance Manager

This hybrid leadership role combines governance and operational support to ensure consistent customs and trade compliance across a global organization. Reporting within Finance, the role develops the global compliance framework, standardizes processes, manages complex escalations, and strengthens financial controls, risk management, and continuous improvement.

Key Responsibilities

• Develop and maintain the global customs and trade compliance framework, ensuring alignment with financial controls, audits, and regulatory requirements.
• Standardize customs processes and support implementation of global policies, procedures, and best practices across regions.
• Act as the escalation point for complex customs and trade compliance issues, providing expert guidance and ensuring consistent resolution.
• Oversee customs brokers and external trade partners, monitoring performance and compliance with global standards.
• Identify and mitigate customs-related financial and compliance risks while supporting audit readiness and remediation activities.
• Analyze customs data, duty spend, and operational performance to drive cost optimization, process improvements, and informed decision-making.

education

• Bachelor’s degree in Business Administration, Finance, Supply Chain, International Trade, Law, or a related field.
• Equivalent experience will be considered in lieu of a degree, including 7-10+ years of progressive customs and trade compliance experience with strong technical expertise in customs classification, valuation, origin, and import/export processes.

Experience & Qualifications

• 7-10 years of customs and trade compliance experience, with demonstrated technical expertise in:
• Customs classification, valuation, and origin
• Tariff regulations and IEEPA requirements
• Free Trade Agreements (FTAs)
• Global trade compliance frameworks
• Experience working with ERP and trade management systems (e.g., SAP, SAP GTS).
• Ability to manage complex customs matters and adapt to changing regulatory requirements while balancing classification and trade compliance priorities.

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans – Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement – Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of achild’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.