Works Control Administrator

Job title:

Works Control Administrator

Company

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?M Group TelecomAt M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.We deliver full network cycle services for fixed, private and mobile operators.This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.Want to come and be a part of it?What will you be doing?We’re looking for a Works Control Administrator to join M Group Services Telecoms Division. In this role, you’ll help keep our projects running smoothly. You’ll support the team by managing schedules, updating records, and making sure everything is in order.You’ll work closely with engineers, planners, and managers to keep things on track. Your role is key to making sure jobs are completed on time and that everything is logged correctly. If something needs updating, you’ll be the one to sort it.We need someone who is organised, good with details, and confident using systems. If you like working in a fast-paced environment and enjoy keeping things running efficiently, this could be the right role for youWhat you’ll bring?You’ll provide excellent customer service to internal and external customers, both verbally and in writing. You’ll manage task completion dates to meet SLAs and KPIs, proactively resolving problems and escalating when necessary. You’ll work with multiple client systems to update clients and raise issues, validate information, and manage personal and group emails. Building and maintaining relationships with stakeholders using MS Excel trackers and other systems is key. You’ll also check and validate work completed by subcontractors or internal teams. Working hours are five days over six, with occasional Saturdays and available overtime.What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupTAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.It’s an exceptional time to be a part of M Group.

Expected salary

£36000 – 40000 per year

Location

Southampton

Job date

Wed, 02 Apr 2025 22:51:52 GMT

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