Workplace Experience Lead – Food Services Management

Job title:

Workplace Experience Lead – Food Services Management

Company

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.The Workplace Experience Lead plays a pivotal role in enhancing the overall employee experience by managing and overseeing the food services program within the workplace. This role encompasses a holistic view of workplace experience, combining elements such as facility management, culinary services, hospitality, and customer service. The Workplace Experience Lead will collaborate with various stakeholders to ensure the efficient and effective delivery of food services, creating a positive and engaging workplace environment for all employees.Responsibilities:Food Services Management:

• Develop and execute a comprehensive food services program that aligns with the organization’s objectives and meets the needs and preferences of employees.
• Manage the selection and supervision of food service vendors, ensuring compliance with quality, service, and safety standards.
• Oversee all aspects of menu planning, food preparation, presentation, and service, catering to diverse dietary requirements and preferences.
• Continuously monitor and analyze food service operations, identifying areas for improvement and implementing appropriate changes.
• Manage inventory, procurement, and budgeting for food services, ensuring cost-effectiveness and adherence to financial goals.

Workplace Experience Enhancement:

• Collaborate with cross-functional teams to create and implement strategies to enhance the overall workplace experience, aligning food services with broader workplace initiatives.
• Conduct regular employee surveys and gather feedback to understand preferences, identify issues, and make data-driven decisions to improve food services.
• Implement innovative ideas to promote employee engagement, wellness, and satisfaction through food-related initiatives, events, and programs.
• Proactively anticipate and address any challenges or issues related to food services, promptly resolving complaints or concerns raised by employees.

Vendor Management and Quality Assurance:

• Establish and maintain strong relationships with food service vendors, ensuring their performance meets or exceeds agreed-upon service level expectations.
• Conduct regular vendor evaluations, providing feedback and recommendations for vendor performance improvement.
• Monitor compliance with food safety regulations, sanitation standards, and other applicable regulatory requirements.
• Conduct periodic audits to assess food service quality, cleanliness, and adherence to brand standards.

Reporting and Analytics:

• Develop and maintain accurate records and documentation related to food service operations, including financial reports, service metrics, and customer feedback.
• Generate regular reports and insights to measure the success of food service programs, identifying trends, and recommending actionable improvements.
• Utilize data analytics to drive informed decision-making regarding menu planning, cost management, and operational enhancements.

Requirements:

• Bachelor’s degree in hospitality management, culinary arts, business administration, or a related field (or equivalent experience).
• Proven experience in food services management, preferably within a corporate or institutional setting.
• Strong understanding of culinary trends, food safety regulations, and industry best practices.
• Exceptional organizational and project management skills, with the ability to prioritize multiple tasks and meet deadlines.
• Professional communication skills in both French and English, with the ability to effectively communicate with stakeholders in both languages.
• Excellent interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external vendors.
• Critical thinking and problem-solving abilities, with a customer-centric mindset.
• Proficient in using relevant software applications for menu planning, inventory management, and reporting.
• A passion for creating exceptional workplace experiences and a commitment to continuous improvement.

About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.Location:Remote –Paris, FRAIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Expected salary

Location

Paris

Job date

Sun, 08 Sep 2024 02:42:39 GMT

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