Welfare Administrator-Yarls Wood IRC

EDI & Welfare Administrator

Location: Yarl’s Wood IRC, Bedfordshire

Salary: £24,717 pro rata (£12358.50)

Hours: 20 hours per week

About the Role:

Serco is seeking a proactive and highly organized EDI & Welfare Administrator to support our Equality, Diversity, and Inclusion (EDI) and Welfare functions at Yarl’s Wood IRC. In this pivotal part-time role, you will provide critical administrative support to ensure the smooth running of the department and contribute to creating an inclusive and supportive environment for all residents and staff.

Working closely with the EDI & Welfare Manager, you will handle essential administrative tasks, manage sensitive data, and ensure compliance with policies and procedures. This is an opportunity to make a meaningful impact while contributing to the broader goals of justice and immigration services.

Key Responsibilities:

• Administer all departmental functions and provide direct support to the EDI & Welfare Manager.
• Draft monthly reports
• Create and manage schedules rota’s and updates.
• Input and extract data from focus group meetings and maintain accurate records.
• Monitor action trackers, ensuring timely completion of tasks by relevant stakeholders.
• Update notice boards.
• Liaise with charities and external organizations to ensure up-to-date resources are available.
• Conduct monthly checks to ensure compliance and assist with audits by gathering necessary evidence.
• Collate complaints, review reports, and liaise with security and governance teams to ensure proper resolution.
• Provide additional administrative support as required, including meeting minutes, stakeholder database updates, and other departmental needs.

Essential Qualifications and Skills:

• Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Strong interpersonal skills, with the ability to build productive relationships with stakeholders and colleagues.
• Attention to detail and the ability to maintain accuracy under pressure.
• Demonstrated ability to work independently and take initiative.

Additional Requirements:

• Experience working in a busy office environment and managing varied workloads.
• Flexibility to adapt to the changing needs of the organization.
• Commitment to promoting equality, diversity, and inclusion in the workplace.

What we offer

• Up to 6% contributory pension scheme
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
• A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• Interesting and enjoyable work
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Why Join Serco?

At Serco, we are committed to fostering a culture of inclusivity, collaboration, and operational excellence. By joining our team, you will have the opportunity to make a real difference in people’s lives while advancing your own career within a supportive and dynamic environment.

Apply Now;

If you are a detail-oriented administrator looking for a fulfilling part-time role in equality, diversity, and inclusion, we encourage you to apply. Join Serco and help us deliver outstanding public services that truly matter.

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