Undergraduate Program Coordinator

Job title:

Undergraduate Program Coordinator

Company

University of Alberta

Job description

DescriptionThis position is a part of the Non-Academic Staff Association (NASA).This position has a term length of 2 years and offers a comprehensive benefits package which can be viewed on our .Location – Work primarily takes place at North Campus, EdmontonWorking at the University of AlbertaThe University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people – from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .Working for the Faculty of ScienceWith over 8000 undergraduate students, the Faculty of Science has the largest undergraduate population at the University of Alberta.Home to seven teaching departments, 18 museums and 9 centres and institutes, the Faculty of Science offers a welcoming and supportive environment for students, staff and facultyOur Student Services Office invites applications for a 2nd Undergraduate Program Coordinator who will work alongside the advising team. This position plays a critical role in supporting student success and wellness.We are looking for a professional who enjoys interacting with students, can work in a high volume environment, has a positive outlook and possesses a strong work ethic.PositionUnder the supervision of the Team Lead, Student Services, the Undergraduate Program Coordinator is responsible for the creation, maintenance and security of over 8000 undergraduate student records. The position acts as front-line advisor and liaison for current and prospective students, alumni, as well as internal and external contacts, and is responsible for the accurate delivery of information about academic requirements, deadlines, resources and university and faculty procedures and policies.This position is responsible for the appointment system, updating student records, processing applications, transcripts, program change forms and other documents.Duties

• Acts as a front-line advisor with due regard to university and faculty policies including: application and convocation processes, deadlines, academic standing, deferred exams, re-exams, grades, document requests, program requirements, and many other requests.
• Responds to in-person, telephone, and e-mail inquiries about Faculty of Science policies from students, departments, faculties, and the public.
• Uses Academic Advisement Reports to create exceptions and to complete electronic assessments of student records.
• Maintains the advising appointment system.
• Maintains all Faculty of Science student records and liaises with the Office of the Registrar for all records matters.
• Processes all changes to student records, such as assessing course overload requests, blocking registration, changing minors and majors, etc.
• Provides receptionist, clerical, and administrative support as necessary.

Minimum Qualifications

• Completion of a minimum of two years of post-secondary education.
• Strong organizational skills with exceptional accuracy and attention to detail.
• Excellent interpersonal and communication skills (verbal and written), with the ability to demonstrate professionalism, confidentiality, and diplomacy.
• High emotional intelligence and social skills, with a demonstrated ability to understand and respond effectively to the emotional needs when working with others.
• Proficiency in MS Office (Word, Excel, PowerPoint) and Google Suite (Drive, Documents, Sheets, Forms).

Preferred Qualifications

• At least one year of work experience in a secondary or post-secondary institution.
• Familiarity with University of Alberta policies and procedures is an asset.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.Note: This opportunity will be available until midnight January 1, 2025, Edmonton, Alberta local time.

Expected salary

$47918.92 – 64697.48 per year

Location

Edmonton, AB

Job date

Sun, 22 Dec 2024 00:47:56 GMT

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