Training Consultant

Job title:

Training Consultant

Company

University of Alberta

Job description

DescriptionThis position is a part of the Association of the Academic Staff of the University of Alberta (AASUA).In accordance with the , this full-time continuing position offers a comprehensive benefits package found on our and annual salary range of $67,159 to $111,927.Location – Work primarily takes place at Enterprise Square. This role is hybrid with a mix of remote and in-person.Working at the University of AlbertaThe University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people – from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .Working for the Shared ServicesEstablished in 2021, Shared Services is a growing unit responsible for supporting the university in its human resources, finance, and IST administrative processes. We are fortunate to work with faculty, staff, students, alumni, external vendors, and many other third parties. Working with Shared Services means working with a close-knit community of smart, approachable teams who collaborate, exchange knowledge, and identify solutions.Our team of expert problem solvers works with the community to ensure that we meet the end-to-end delivery and service level expectations of our diverse catalogue of services.PositionWe are seeking a creative, driven, and solution-focused Training Consultant to join our Service Innovation team. Reporting to the Manager, Service Innovation, and working closely with project teams, extended leadership, and subject matter experts, your role will be pivotal in helping users understand and adopt the evolving processes and technology that Shared Services oversees.The Training Consultant applies specialized knowledge and experience in learning, curriculum development, and instructional design to create and/or facilitate exceptional learning experiences for process users and employees in a variety of learning modalities. The Consultant also provides project leaders in Shared Services with insights and recommendations on how to manage and implement training as part of transformation and continuous improvement.The position requires a high degree of professionalism, diplomacy, independence, flexibility, and exceptional interpersonal skills. In many cases, the Training Consultant will be expected to lead and influence without formal authority.

Duties

• Assessing the learning and training needs of users through engagement sessions/focus groups to support the implementation and sustained adoption of Shared Services process improvements and projects.
• Developing training plans and delivering training to various audiences and through a variety of formats.
• Designing, developing, and maintaining training materials, such as user manuals, quick reference guides, toolkits, procedures, and online modules, using various platforms, etc.
• Working with other team members to apply change practices such as communications, engagement, change networks, etc, to promote and sustain enduring change.
• Managing and supporting multiple projects simultaneously.
• Demonstrating a broad understanding of the internal and external context in which the University and Shared Services operate.
• Proactively identifying and interpreting information that impacts Shared Services plans.

Minimum Qualifications

• Bachelor’s Degree or certification(s) in Training and/or Adult Learning or related field.
• 3-5 years of progressive experience in Training and/or Adult Learning.
• 1-3 years of facilitation experience or instructing a group both virtually or in person.

Preferred Qualifications

• Proficiency with e-learning authoring tools and learning management systems (e.g. Canvas)
• Superb oral and written communication skills and demonstrated effectiveness as a public speaker and instructor, presenting information effectively to a variety of audiences. Bi-lingual in French is advantageous.
• Experience in organizational change management, human resources, and large enterprise systems (e.g. PeopleSoft).
• Proven ability to model professional, ethical, and collaborative behaviors.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.Note: This opportunity will be available until midnight September 18, 2024, Edmonton, Alberta local time.

Expected salary

$67159 – 111927 per year

Location

Edmonton, AB

Job date

Thu, 05 Sep 2024 23:18:36 GMT

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