TPWD – License and Permit Specialist III-IV (Wildlife Permits Specialist) (00048786)

HIRING CONTACT: Richard Heilbrun, (210) 307-0413

PHYSICAL WORK ADDRESS: Wildlife jobshiringnearme.org Program, 4200 Smith School Rd, Austin, TX 78744
 
GENERAL DESCRIPTION:
Under the direction of the Wildlife jobshiringnearme.org Program Director, this position performs licensing and permitting work. Responsible for oversight and administration of a varying group of permit programs within the Wildlife jobshiringnearme.org Program (including but not limited to Wildlife Rehabilitation, Falconry, Scientific Research Permit, Educational Display permit, Zoological permits, etc.). This position coordinates the receiving, reviewing and processing of license and permit applications. Functions as frontline contact with partner agencies and the general and regulated public to assist with permit regulation and compliance. Works with Law Enforcement and other permitting agencies to provide technical assistance and monitor compliance with permit program requirements and regulations. Makes recommendations for and develops program administrative policy and procedures to ensure program efficiency. Suggests changes to program website and updates and resolves technical problems. May travel to attend meetings, perform inspections and/or to follow up on complaints and compliance of permittees. Performs additional duties as assigned.  Complies with all Agency, Division and Branch rules, regulations and procedures.

NOTE: Applicants that qualify as an LPS IV will perform highly complex licensing and permitting work including reviewing permit applications and issuing wildlife permits; creating compliance documents; querying data from databases; compiling complex information; making policy or programmatic interpretation recommendations; presenting permitting rules and regulations to regulated and general public; and ensuring compliance with applicable policies, codes, and statutes; Classification as an LPS IV provides the opportunity for significant involvement in program development for the permit programs they administer, in addition to administrative duties.

Qualifications

MINIMUM QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a bachelor’s degree by June 2025.

Experience:

LPS III: One year of data entry experience.
LPS IV: Two years’ experience with data entry, customer service and administrative procedures within the Wildlife Permitting Program.
NOTE: Experience may have occurred concurrently.

Licensure:       
Must possess or be able to obtain, within 30 days of employment, a valid state driver’s license.

PREFERRED QUALIFICATIONS:

Experience:
Familiarity or experience with natural resources related projects.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of applicable policies, administrative codes, and statutes.
• Knowledge of administrative practices and procedures.
• Knowledge of native Texas wildlife.

LPS III:

• Skill in using MS Word, Excel and Outlook.
• Skill in effective verbal and written communication.
• Skill in effective interaction with staff at all levels of the department and other State agencies and organizations.
• Skill in providing quality customer service in a courteous and professional manner.
• Skill in complex data entry and maintaining hard copy and electronic files.
• Skill in viewing and tracking information in a complex database.
• Skill in identifying, researching and compiling information.
• Skill in problem solving.
• Skill in managing several projects simultaneously.
• Skill in training others.

LPS IV: Skills required for LPS III plus:

• Skill in querying data from online and internal databases.
• Skill in communicating complex information to regulated and general public and law enforcement personnel.

LPS III:

• Ability to work as a member of a team.
• Ability to work independently with limited supervision.
• Ability to identify errors associated with complex data.
• Ability to comprehend and interpret wildlife regulations and accurately convey the information.
• Ability to accurately handle cash and account for revenue collected.
• Ability to plan, organize and accomplish work assignments and tasks effectively.
• Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.
• Ability to handle and prioritize high call volumes and manage difficult customers or situations.
• Ability to conduct work activities in accordance with TPWD safety program.
• Ability to learn advanced functions in MS Excel including the development of pivot tables and lookup tables.
• Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment.

LPS IV: Skills required for LPS III plus:

• Ability to supervise the work of others.
• Ability to interpret applicable laws, rules, regulations, policies and procedures.
• Ability to give outreach presentations to regulated communities or the general public.
• Ability to work under limited supervision, with considerable latitude for the use of initiative and independent judgment.

WORKING CONDITIONS:

• Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday.
• Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary.
• May be required to operate a state vehicle.
• May be required to travel 10% with possible overnight stays.
• Must conform to TPWD dress and grooming standards, work rules, and safety procedures.
• Non-smoking environment in State buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER

TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE:  

All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor’s name and phone number and a description of duties performed.  

Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements.  Part-time experience credit is prorated based on the duration and hours worked per week.  Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete.

Applications with “See attached” or “See resume” will not be accepted in lieu of a completed application.  Omission of data can be the basis for disqualification; you may state ‘unknown’ for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. 

WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS:  Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en 

MILITARY OCCUPATIONAL SPECIALTY CODES:

Job Classification jobshiringnearme.org Service jobshiringnearme.org Military Specialty
License and Permit Specialist I-V jobshiringnearme.org Army jobshiringnearme.org No Military Crosswalk. Qualified veterans are encouraged to apply.
License and Permit Specialist I-V jobshiringnearme.org Navy jobshiringnearme.org YN, SN
License and Permit Specialist I-V jobshiringnearme.org Coast Guard jobshiringnearme.org YN, 360
License and Permit Specialist I-V jobshiringnearme.org Marine Corps jobshiringnearme.org O1
License and Permit Specialist I-V jobshiringnearme.org Air Force jobshiringnearme.org 3A, 3M*More information on military occupational specialty codes can be found below:

https://www.onetonline.org/crosswalk/MOC/

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf

MILITARY EMPLOYMENT PREFERENCE: 

If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/.

Required forms that will need to be attached with application for Military Employment Preference:

• Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation).
• Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation.
• Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation.
• Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders.
• Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.

Documentation must be attached to the application before military preference can be granted.
 
BENEFITS:

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities.  Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.