Telephone Banking Servicing Agent, Remote – Bilingual
CIBC
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingAs a Customer Service Contact Centre Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their banking needs. You’ll work in fast-paced environment and deepen relationships, quickly resolve issues and identify opportunities to match clients with the right products and solutions that will enable their financial success.At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis.Please note that the start date is August 4th, 2025 and it is a full time permanent position. Our Contact Centre is open Monday to Sunday from 7:00 am to Midnight. You’re flexible to work between these hours which include evenings and weekends.CIBC has embarked on an Agent@Home remote work program and all employees may be given the opportunity to work from home, if you can meet the Agent@Home program requirements.Agent@Home Program Requirements
How you’ll succeed
Who You Are
What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Mont-1155 Rene Levesque OEmployment Type RegularWeekly Hours 37.5Skills Accountability, Customer Engagement, Customer Experience (CX), Problem Solving
Montreal, QC
Thu, 22 May 2025 05:35:41 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (hiring-jobs.com) you saw this job posting.
Job title: Fahrkartenkontrolleur 17,12 €/Std (m/w/d) Company Securitas Job description UnternehmensbeschreibungJeden Tag sorgen unsere über…
Job title: CNC Machinist - DIRECT HIRE - $26.91 Company Manpower Job description Our client,…
Job title: Senior Firmware Engineer Company Recruiting in Motion Job description About Our Client:Salary: 125K-140K…
Job title: Talent Acquisition Business Partner Company Chubb Job description Job Category: RecruitmentJob Description:Talent Acquisition…
Job title: Business Development Representative (m/f/d) German speaking Company Goddard Talent & Coaching Job description…
Job title: Building Surveyor Company EC Property Recruitment Job description Building Surveyor – London Building…
This website uses cookies.