Technology Support III CTIM Platform Operations AWS Cloud Python Databricks SRE

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

As a Technology Support  III at JPMorgan Chase within the Corporate Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
 

Job responsibilities

• As LOB SRE, act as first point of contact to respond to inquiries or issues regarding AWS & Databricks
• Liaise with other teams within the technology organization to drive enhancements towards Automations to add Value addition in AWS environment & JPMC internal implementation Framework
• Identify areas of Cost Optimization within AWS framework
• Strong focus on continuous service improvement. Analyze issue pattern and identify potential areas for efficiency improvement
• Manage stakeholder communication in the situation of technology incidents and provide clear and concise message to keep the business informed about the progress and the root cause
• Document the support process and FAQs, and work with team to mitigate any knowledge gap identified
• The role involves a high degree of interaction with SRE Technology teams in addition to building close relationships with other teams within technology & business user community
• Good team player and open mindset to diversity and inclusive culture

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering with 3+ years of applied experience.
• 5+ years in a Data Engineer role with a graduate degree in a quantitative field.
• 3+ years of programming experience in Python/Scala, Spark.
• Hands-on experience with AWS migration and implementation.
• Proficient with DevOps CI/CD tools like Git and Jenkins.
• Familiarity with critical AWS services: EC2, EKS, Lambda, S3, RDS, RedShift, etc.
• Experience with SQL, Snowflake, and NoSQL databases (Postgres, Cassandra).
• 3+ years of experience with AWS Console, Microservices, IAM, and EC2.
• Expertise in setting up AWS services like S3 buckets and Lambda.
• Strong analytical and problem-solving skills; technical knowledge of Unix/Linux.
• Excellent interpersonal skills; ability to understand business processes and participate in design, code, and test inspections.

Preferred qualifications, capabilities, and skills

• Business domain knowledge on Risk Management, Finance or Compliance would be an advantage
• Knowledge and experience on big data architecture (Hadoop stack) would be a plus
• Databricks Hands on in data Engineering or SRE Role
• Experience with stream-processing systems: Storm, Spark-Streaming, etc. (Nice to have)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.