Technology Enablement Analyst – Apprenticeship

Job title:

Technology Enablement Analyst – Apprenticeship

Company

Computacenter

Job description

Location: UK – Hatfield | Job-ID: 212890 | Contract type: Fixed Term Contract | Business Unit: Information TechnologyLife on the teamTechnology Enablement Analyst – Apprenticeship (onsite)Salary: £19,500Start Date: 1st September 2025Apprenticeship Qualification: Digital Support Technician Level 3 – Firebrand TrainingRecruitment Process: Online application, CV review, InterviewDuration: 18 monthsLocation: Hatfield HertfordshirePositions: 2Who We’re Looking ForAs a Technology Enablement Analyst working as part of the Tech Enablement Team UK, you will work with the customer and internal teams to understand and implement a repeatable and efficient build deployment process that enables the Hatfield operations team to meet service delivery requirementsThe greatest strength of a Technology Enablement Analys is to have a wide range of experience and knowledge in many different areas. The individual will be less focussed on one special area of technology and being comfortable with many.What You’ll DoYou will be working as part of the Tech Enablement build implementation team onsite in Hatfield 5 days a week as we are a hands on team that work in a hands on environemnt. Remote working is not available for this role and will involve shift patterns of either 7am-4pm or 8am-5pm.Some of the daily activities are:Handling incidents in the Logitsics and Technical Services Integration CentreTesting and implementation of customer buildsCarrying out troubleshooting and problem solvingSupport of client specific hardware configuration requirements – for example Workplace, Enterprise Datacenter and Mobile devices, etc.Supporting client asset labelling requestsManage daily tracking and recording of activitiesWhat You’ll NeedShow potential to create clear engineering instructionsAble to follow up on incidents & to set prioritiesFlexible & willing to adjust to different client needs

Service minded and result-orientedStructured and a fast learnerVery good communication skills in EnglishPersonality:Customer focused, understanding customer needsAutonomous, to be able to organise own workloadTeam player – be able to support Tech consultants and openly share information in the teamResilient person to be able to cope with changes in requirementsPositive and responsive mindsetVery good communication skills fluent in EnglishPlease note that for successful applicants, offers will be conditional on passing additional eligibility checks with our training provider Realise which will include a Maths and English assessment and a review of any previous qualifications you hold. Due to the funding requirements of the apprenticeship, applicants must not already hold a Digital Support Technician L3 standard, GNVQ, BTEC or equivalent qualification to be eligible for this programme.About usComputacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
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Expected salary

£19500 per year

Location

Hatfield, Hertfordshire

Job date

Fri, 11 Apr 2025 07:29:37 GMT

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