Technical Client Support Analyst

Job title:

Technical Client Support Analyst

Company

Miller Maxwell

Job description

Technical Client Support Analyst – FinTech – London. Global FinTech trading software provider seeks to hire a Technical Client Support Analyst to join an expanding client services team in London. The company seeks to hire multiple hires within this team with needs with individuals with one years’ experience to Senior level. The successful Technical Support Analyst will work closely with front-office users, support sophisticated real-time software, be involved in automation projects. This award winning FinTech provide innovative order management, portfolio management and sophisticated BI reporting tools to blue-chip buy-side clients. Excellent bonus and benefits package offeredThe Technical Client Support Analyst will:

• Provide technical support for tier-1 buy-side clients
• Support real-time applications
• Work with front-office users to resolve trading and technical related issues
• Take business queries and specifications and implement these into technology environment
• Work on projects – several important automation projects are taking place during 2019 and 2020.
• Can become Technical Account Managers for specific tier-1 clients
• Work closely with business analysts, developers and testing teams

The Technical Client Support Analyst will need to have:

• A degree in a related STEM related subject
• Experience working within Windows environments
• Solid SQL Server experience is required
• Experience supporting high-performance software in a client focused environment
• Financial Services experience highly beneficial
• Ability to manage multiple projects and liaise with senior business stakeholders

The client is ideally looking for a Technical Client Support Analyst that can bring new ideas and research new technology that will improve the trading applications across the business. The client will provide training within the buy-side technology space with significant training budget offered to all team members.

Expected salary

£45000 per year

Location

London

Job date

Thu, 21 Nov 2024 01:51:44 GMT

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