Team Manager – South West London

Job title:

Team Manager – South West London

Company

John Lewis Partnership

Job description

Posting End Date: January 13, 2025Join John Lewis or Waitrose todayIf you’ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you’ll know there’s something unique about us.That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we’re the success we are. They’re our secret sauce; the opportunity for us to differentiate.Job Summary: Are you a natural leader with a passion for developing others?
Do you have leadership experience in food retail?
Can you drive a culture of high standards whilst delivering excellent service?If the answer is yes, our Team Manager role may be the one for you!Waitrose & Partners are recruiting team managers to work in our South West London stores. Successful candidates will undertake a structured training programme across a number of locations in this area before permanent appointment throughout 2025.Job Description:As a Team Manager in one of our Waitrose shops, you’ll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate partners serving food lovers.Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime, whilst helping to maximise sales and profit.It’s fast paced and at times you’ll oversee the entire day-to-day operation of the shop.– Using your commercial skills to maximise sales and profit while minimising wastage.– Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation.– Improving and maintaining customer satisfaction.– Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences.– Create a supportive culture of care, belonging, pace and productivity.– Engage and lead partners in delivering and embedding change consistently and effectively within your shop.

Essential skills/experience you’ll need– Experience of leading a team in a fast-paced, customer focused environment.– People Management skills.– Able to demonstrate an innate passion for and understanding of retail.– Resilience to support and plan your team’s response to change.– Ability to influence stakeholders.– Advanced communication skills.Desirable skills/experience you may have– Experience of supporting with the Disciplinary and Grievance process.– Regulatory Compliance Management.– Personal Licence Holder.– Food Hygiene Level 3.#LI-SHOPTRADE
#LI-JLPWTRPay: £30,500.00 – £41,300.00 AnnualScheduled Weekly hours: 37.5Worker Type: Permanent PartnerJob Level: Partnership Level 8Hours of Work: 37.5At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you’re at your best when you’re free to be yourself.Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It’s why we’ve set our own aim to become the UK’s most inclusive business – for our Partners (employees) and our customers.We firmly believe that our future success lies in diversity of thought from all Partners and it’s integral in our mission to build a happier world. 🌍 💚We welcome applications from everyone interested in working for us. And, once you’re a Partner, your differences will make all the difference.Find out more about D&I in the Partnership .We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.Please refer to the job outline above for more information on the role

Expected salary

£30500 – 41300 per year

Location

Surbiton, Greater London

Job date

Fri, 17 Jan 2025 08:50:26 GMT

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