Support Officer

Job title:

Support Officer

Company

A2Dominion

Job description

Support Officer
Salary: £25,148.00 – £30,443.00
Contract type: 1 year fixed term contract to cover Maternity leave
Working hours: 35 hours a week, 9am – 5pm Monday – Friday
Additional Info: You will be part of the out of hours on call rota 1 week every 4 weeks, additional payment made on top of salary (All to be discussed at interview), Driving license and access to a car is essential (45p per mile reimbursed for business travel)
Location: Oxfordshire, with office presence required at 6 Collins Street, Oxford, OX4 1NNRole OverviewAre you looking for a rewarding job to help young people live safe, happy and independent lives?As a Support Officer you will join our friendly and hard-working team in supporting independence, freedom and choice as a keyworker to young people. Aged between 16 – 24 and based across Oxfordshire as residents in our scheme, you will play a key role working towards achieve their goals to achieve independent living.Key responsibilities– Assess all new tenants and allocate beds according to procedures,
– Provide information and advice to service users in order to assist them in establishing and maintaining their tenancy,
– Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum
– Ensure that tenancy/license is upheld
– Carry out risk assessments as necessary, liaising with other agencies where appropriate
– Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them
– Ensuring residents are safe and able to manage risks as necessary, which often you’ll need to do with the help of partner agencies
– Carry out designated H&S checks and facilities management of the building, reporting and monitoring maintenance issues and liaise with internal departments.More about you…We want you to bring your knowledge and experience to play your part in improving people’s lives:– Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes
– An understanding to motivate people who have complex and diverse issues, including alcohol or substance misuse, mental health trauma and behavioural challenges
– An awareness of Universal Credit, Housing Benefits and voluntary and statutory support agencies advantageous
– Flexible to be part of the out of hours on call rota, 1 week every 4 weeks (Additional payment made)
– Driving license and access to a car is essential
– This role will require working alone more often than not, so discipline and self-motivation is keyIf you don’t feel you meet the experience requirements mentioned above, fear not! We encourage people to apply that don’t necessarily have experience in this sector, as we recognise that transferrable skills and knowledge are equally valuable. We are specifically looking for candidates with the right skills and attitudes who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow.About A2DominionWe are a UK housing association committed to a new vision – providing homes people love to live in.With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We’re here to provide them all with homes that are safe, high quality and sustainable.And with social housing roots going back eight decades, we continue to ensure that every penny of profit is reinvested into our charitable social purpose – delivering more homes and better services for customers.Choosing us is easyAs an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.We offer a wide range of staff benefits. For this role, these include:– 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
– Up to 8% contributory pension
– Flexible working
– Investment in your learning and developmentIn addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required.At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: [email protected]Meeting the role requirementsWe recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at [email protected]A2Dominion are proud to be a family friendly employerEveryone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

Expected salary

£25148 – 30443 per year

Location

Oxford

Job date

Wed, 25 Dec 2024 02:13:20 GMT

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