Supervisory Equal Opportunity Specialist, GS-0360-14, FPL 14 (OCR Only)(Remote Eligible)

Summary

This position is remote work and telework eligible consistent with the Agency’s telework and remote work program policy.

This remote position will be assigned to Atlanta Regional Office in the Office for Civil Rights. The Team Lead is responsible for leading and participating on a compliance and enforcement team that supports the mission of the Department and OCR’s Strategic Plan. 

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Duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 50 applications received and will close at 11:59PM Eastern Time on the day that we receive the 50th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. 

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Supervisory Equal Opportunity Specialist, GS-0360-14, you will be responsible for:

• Provides team and program leadership in the planning and conduct of complaint investigations, compliance reviews, proactive enforcement activities, and the provision of technical assistance.
• Supervises and participates in the activities of the case resolution team, coordinates with other OCR teams, plans and assigns work, assures that quality and quantity requirements are met, evaluates performance, deals with officials of other units in the organization, advises management officials at higher levels on group complaints, effects disciplinary actions, recommends personnel actions, and promotes team building.
• Provides professional leadership and guidance to team members, state and institutional officials in conducting, extending and improving civil rights complaint investigation, compliance review, proactive enforcement and technical assistance activities. Provides leadership in establishing and maintaining positive relationships with customers including state officials, recipients, civil rights organizations, and education groups.
• Conducts extremely complex complaint investigations that are likely to result in major precedent-setting decisions and is responsible for each phase of the case through resolution. If enforcement is necessary, the Team Leader provides expert testimony in an administrative hearing or subsequent court actions.
• Reviews the allegations, identifies, analyzes and interprets considerable pertinent data, interviews witnesses, develops legal theories and investigative plans.

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Requirements

Conditions of Employment

• Relocation will not be paid.
• You may be subject to serve a one-year probationary period.
• Males 18 and over must be registered with the Selective Service.
• You may be subject to serve a one-year supervisory probationary period.
• Must be a US Citizen

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Conditions of Employment

REMOTE ELIGIBILITY:

• If selected for this position you are eligible to work remotely. Participation must be requested and approved by the supervisor and there must be a signed remote work agreement. You must have access to high speed internet and cell phone service meeting current Agency policy from the approved work location.

OR

• You may be eligible for occasional telework in which you are required to report to the office on a regular basis. Participation must be requested and approved by the supervisor and there must be a signed telework agreement. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor. You must have access to high speed internet and cell phone service meeting current Agency policy from the approved work location.

Qualifications

You may meet the minimum qualifications for the GS-14, if you possess the specialize experience, education, or a combination of the two.

Specialized Experience for the GS-14

One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing two (2) out of the three (3) of the following duties or work assignments:

1. Experience serving as an authority on civil rights issues.

2. Experience providing advice to less experienced staff on effective investigative strategies to resolve cases and generating clear, legally sound work products.

3. Experience coordinating the work of other specialists in conducting complex and sensitive complaint investigations.

Knowledge, Skills, and Abilities (KSAs)

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Knowledge of civil rights laws and regulations.

2. Ability to organize, prioritize and manage assignments.

3. Knowledge of basic principles of research and data gathering.

4. Ability to identify pertinent information relative to the issues.

5. Skill in mediation and negotiation.

Education

Education cannot be substituted for experience for this position and grade level.

Additional information

Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email sro_recruiting@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position requires a financial disclosure.

Bargaining Unit: This position is not included in the bargaining unit.

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

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• Benefits
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• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
• As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include telework and alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

1. Eligibility and Minimum Qualifications

Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.

2. Rating and Ranking

If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position). You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement (if applicable). Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the Monster Competency Based Assessment(s) (if applicable) required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.

3. Referral and Selection

If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.

Supervisory: Oral Communications, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning and Evaluating, Influencing/Negotiating, Strategic Thinking and Human Capital Management

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How to Apply

Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.

Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire.

Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)).

Step 4: Click “Apply Online” and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency’s hiring system. You will have the opportunity to upload any additional required documents in the agency’s hiring system. Click “Finish” to submit your application.

NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on “Application Status,” clicking on the position title, clicking “Update Application,” and following the prompts.

In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement.

If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.

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Agency contact information

Bethany Lowry Bethany Lowry

Phone

202-987-0203

Fax

202-673-9908

Email

Bethany.Lowry@ed.gov

Address

EDUCATION-OFFICE FOR CIVIL RIGHTS

400 Maryland Ave. S.W.

Attn: Human Resources Services

Washington, District of Columbia 20202

United States

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Next steps

As an applicant, you may check your application status through your USAJOBS account at any time. We will also notify you via email of your application status at three key stages in the recruitment process.

1. Once the vacancy announcement closes, we will inform you that your application has been received.

2. After we review your submitted resume and supporting documentation, we will inform you if you are eligible and qualified, if your application was referred to a subject matter expert or panel of subject matter experts for further evaluation, and if you were amongst the most highly qualified candidates referred to the selecting official.

3. Finally, we will inform you of your final disposition for this announcement (e.g., if/when a selection is made, if/when the announcement is cancelled).

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