Strategic Consultant

Job title:

Strategic Consultant

Company

Benifex

Job description

Who are Benifex? 💚💜We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in. 🚀Why should you apply? 🌟

• Impact: Advise our customers on how to get the best out of employee benefits and create a remarkable employee experience for their workforce
• Autonomy: Own a portfolio of customers and decide on the best way to delivery value to them
• Expertise: Become an Employee Benefits subject matter expert, improving your skills in advisory, strategy and consulting
• Team: Work with and learn from an experienced, supportive team of Consultants who you will learn a lot from
• Top 10 Employer, Sunday Times Best Places to Work Awards

**Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position**Great benefits:💰 £35,000-50,000 plus commission🤸 Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland✈️ 25 days holiday plus your local bank holidays🎂 Your birthday off❤️ Two half day wellbeing days🩺 Healthcare cash plan to cover the costs of day to day healthcare🧠 Employee Assistance Plan 24/7 365 support🤒 Income Protection (75%) and life assurance (4x salary)🤑 Pension scheme💳 £50 monthly allowance to spend on whatever takes your fancy, your very own Benefex card will be topped up at the start of each month!Role Overview 🚀As a Strategic Consultant you will own a portfolio of Significant and Key customers ensuring they get the most value out of our OneHub Benefits product. You’ll work alongside the Customer Success Director to provide guidance, advice and consultancy support to customers on everything employee benefits related. As a valued member of the customer team you will also help identify opportunities for referral to other Benifex solutions. This will cover both new customers being implemented for the first time and existing customers renewing.Responsibilities 🤘

• To own a portfolio of Significant and Key customers.
• Meeting the key target areas of: Growth, Retention, NPS and Customer Engagement.
• To work alongside the Customer Success Director to provide guidance, advice and consultancy support to customers through the Strategy and Success phases of the renewal process and for any large change activity.
• Provides specific advice and guidance to customers pre-renewal on how they can meet their stated objectives using OneHub products and third-party provider offerings.
• To provide insight and thought leadership on the latest developments in the market.
• To be commercially aware and be able to produce any costs required by customers and manage commercial conversations for the relevant areas covered by strategic consultancy.
• Responsible for the completion of the high-level scoping/change document.
• Facilitates detailed requirement gathering sessions between customer and delivery team, where required.
• Responsible for providing ongoing Consultancy advice to customers throughout scheme year and is the first point of contact for all change requests, including the pricing of all change for their customers.

What are we looking for? 🔎Experience:

• Knowledge of Employee Benefits: broad knowledge of the benefits market in general and are able to discuss trends and strategies with customer contacts at all levels including customer stakeholders.
• Consulting experience: whether internally in a company or consulting with customers, you should have a proven ability to understand the business needs and strategy, develop solutions to meet these needs and act as a trusted advisor.

Competencies:

• Communication: Can communicate complex concepts effectively with diverse audiences, tailoring messages to their needs. Can actively listen and provide constructive feedback.
• Commercial Acumen: Analyses market trends, competitor activities, and customer needs to inform business decisions. Can develop and execute business plans and strategies to achieve revenue and profit targets.
• Customer Service: Can build rapport with customers and provide a personalized and proactive service. Can handle complex customer issues and escalate them when necessary.
• Organisation Skill: Can manage personal tasks and prioritize work. Can work to timelines and deadlines reliably.
• Problem Solving Can analyse complex problems, identify root causes, develop creative solutions and implement them effectively.
• Relationship Building: Cultivates effective, long lasting relationships within and outside the organisation. Can network effectively, influence and persuade others.
• Strategic Thinking: Can understand an organization’s goals and objectives. Can understand, follow and contribute to team strategies.
• Technical Proficiency: Advise customer on their options and how different employee benefits could apply to their needs.

Even if you don’t meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our to see if there is something else that might be a good fit for you.Our interview process✌ Benefex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.📞 Initial informal call with the Talent team🧪 Online tests in numeracy and logical reasoning⏳ Interview with the Hiring Manager and member of the team🤩 Final interview with the DirectorWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.We are a proud member of the Disability Confident employer scheme.If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.

Expected salary

£35000 – 50000 per year

Location

Southampton

Job date

Sun, 23 Mar 2025 01:59:27 GMT

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