Staff Scrum Master (Remote/Flexible)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Profile Title: Staff Scrum Master

Business Title: Staff Scrum Master

Department: Agile Delivery Office

FLSA Status: Exempt

Position Overview:

When you’re part of the team at Insulet, you’ll do important work, like making the lives of people with diabetes easier. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

It is a close-knit, collaborative, cross-functional setting where we believe none of us is as smart as all of us and we each have something valuable to contribute toward our goal. 

You should be versed and comfortable spanning the full development lifecycle, from requirements identification and prototyping, through design and implementation, to customer acceptance and delivery. You are especially passionate about working with Agile processes to meet and exceed customer expectations. You welcome the challenge of working in a fast-paced, discovery-oriented environment and will be genuinely excited about the prospect of creatively exercising your problem-solving skills on a continuous basis with an eye to ultimately improving the human condition.

Responsibilities

• Enable teams to execute Insulet’s strategic plan. This includes coordinating the efforts of cross-functional team members and third-party contractors or consultants to deliver the team’s sprint and PI commitments to meet the overall business objectives and plans.
• Coach the team on Agile principles and Scrum practices, helping them to self-organize and achieve their sprint goals.
• Work effectively in a dynamic development environment with matrix reporting structure.
• Ensure appropriate business processes, data quality, and systems delivery practices are applied.
• Work effectively with dispersed, remote and global teams.
• Facilitate all Agile events effectively, including daily stand-up, refinement, retrospective, sprint and PI planning team sessions.
• Help remove impediments that are obstructing the team from achieving their sprint and PI goals.
• Leverage standardized agile team metrics to enable team delivery and provide data-driven visibility of team performance and organizational transparency to status of deliverables.
• Foster a collaborative environment of continuous improvement that enables teams to advance in new ways of working and build high-performing teams

Key Decision Rights

• Owns Agile team events, processes, scheduling, mechanics, and reporting
• Owns Agile tooling and metrics
• Influences Agile ways of working, goals, commitments and resourcing

Required Leadership/Interpersonal Skills & Behaviors

• Demonstrated leadership within various levels of the organization.
• Supports team members in resolving interpersonal conflicts, problem-solving, and decision-making.
• Supports the personal development of team members, helping them gain a continuous learning mindset.
• Strong influence management skills–track record of influencing behaviors
• Excellent communications, collaboration, problem solving, and people skills
• Desire to learn and to help teams continuously improve
• Courage to challenge & advise various stakeholders, including senior leaders

Required Skills and Competencies

• Broad application of Scrum/Agile/Kanban principles, practices, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
• Experience with and/or application of scaling frameworks and their principles, theories, and concepts.
• Leads others to solve complex problems; uses analytical thinking, tools and judgement to identify innovative solutions.
• Strong time management skills, prioritization abilities, and independently “takes ownership”.
• Ability to define and improve Agile business processes and ways of working.
• Excellent verbal and written communications.
• Communicates difficult concepts and negotiates with others to adopt a different point of view.
• Works independently with minimal guidance.
• Expected to follow Company’s governance processes and methodologies.
• Experience with Medical Device industry, FDA Knowledge and SAFe framework is a plus.

Education and Experience

• Bachelor’s degree
• Scrum Master or comparable certification is required.
• 5+ years’ experience as a Scrum Master.

Additional Information

• This position may be in-person, remote, or hybrid. Periodic travel for meetings is expected.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote 

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