Staff Developer Advocate (Remote, Canada)

Job title:

Staff Developer Advocate (Remote, Canada)

Company

Grafana Labs

Job description

This is a full-time remote position. We are looking for candidates in the Canadian Eastern time zones only.Our Community
We were born from Open Source and it’s in our founding and company DNA. Our job in developer advocacy is just that – to advocate for this community, and nurture the people within it. When they succeed, Grafana does as well. We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.What we are looking for:
Our ideal candidate would be an experienced technical communicator who has substantial experience with OpenTelemetry (collector, SDKs, OTLP, and/or semantic conventions), who loves OSS and wants to participate in OSS communities. We’re looking for someone who is excited about teaching and engaging with the world in person and wants to make OpenTelemetry better through technical & communication contributions. If this sounds like you and you stay on top of what’s happening in the observability world, we should talk. We strongly encourage under-represented groups to apply.As a Developer Advocate, you are a technologist first, and will help teach developers, SREs, administrators and others how to build with OpenTelemetry. You will participate in events, author content, write code, appear in videos, and many other programs. Previous engagement with OpenTelemetry is an absolute must; and a big plus for us is if you already participate meaningfully in any other open source communities such as Kubernetes, Prometheus, or the wider CNCF.

We work in the R&D part of the organization, alongside product managers and engineers. The aim of the role is to help users build cool stuff.Reporting to the Director of Developer Advocacy, you’ll work with an all-remote team of advocates and community support engineers.The types of things you will be doing include:

• Creating technical content to educate and empower developers & SREs; this can include sample applications, presentations, blog posts, and other materials
• Act as an ally and colleague of external practitioners who are getting started
• Build relationships with people across the Grafana & OTel communities, to support & inspire
• Provide feedback on our products; help be a conduit of what the community is saying, to help us improve the feedback loop between what users need and what Grafana delivers

Success in this role is measured by making our users successful. In a few months, you either already know, or will have learned about our technology and how to improve education for the community. A few months later, you will have worked on several programs in front of our community; you might be submitting talks to conferences and user groups.Must-Haves:

• Strong, demonstrated experience with OpenTelemetry, either the collector, semantic standards, OTLP, or SDK development
• Substantial technical experience, though this can come from a variety of different disciplines such as testing, software development, system integration, SRE, monitoring, observability, or operations
• Effective communicator with lots of patience. You will be interacting with people from all over the world with varying levels of experience with Grafana and communication styles.
• Collaborative mindset that thrives in a culture of learning and sharing what you learn back to the team and community.
• A background in a technical field such as a BS in Computer Science, or equivalent experience
• Technical writing skills, as shown through any form of past written work
• Presentation skills, for example any form of past speaking experience
• Willingness to travel 30% of the time

“Nice to have” skills that are not required but that we can help you build:

• Experience with observability, telemetry, application performance monitoring (APM) or similar
• History of participation in open source developer communities, in any form
• Experience with Cloud e.g. AWS, Azure, GCP is definitely a big plus
• Experience running or organizing communities

In Canada, the Base compensation range for this role is CAD 174,176 – CAD 209,011. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed . Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies — including Bloomberg, JPMorgan Chase, and eBay — manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics ( ), logs ( ), and traces ( ).Benefits: For more information about the perks and benefits of working at Grafana, please check out our .Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.For information about how your personal data is used once you’ve applied to a job, check out our .

Expected salary

Location

Canada

Job date

Sat, 08 Feb 2025 04:36:38 GMT

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