Specialist Caseworker (Harassment and Sexual Misconduct)

Job title:

Specialist Caseworker (Harassment and Sexual Misconduct)

Company

University College London

Job description

About usWe’re UCL, one of the world’s leading universities and a member of the prestigious Russell Group. We have an enviable record for high quality teaching and research, a culture of promoting diversity and sustainability, and 30 Nobel laureates among our alumni and current and former staff. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men.Today UCL has over 60,000 students and 12,500 staff and is one of the world’s top 10 universities. Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience.UCL Student Support and Wellbeing Services (SSWS) provides information, advice and welfare support for all registered students, including delivery of related student events.About the roleThe Specialist Caseworker is a key member of the wider Student Support and Wellbeing Services Team. The postholder has a pivotal role in working with key stakeholders across UCL. They will be the institutional contact for students affected by sexual violence and harassment, providing consistent and effective advice and guidance. The role will coordinate student cases across SSWS, Student Funding, UCL Accommodation and the Students’ Union.We are hiring two specialist case-workers on a fixed-term contract for 12 months with a high possiblity of extension dependent on the budget.Interviews are taking place on Wednesday 22 January 2025, so please ensure you have availability on the day.Your application must include a CV and supporting statement and it will be assessed on how well you evidence the essential and desirable criteria in the job description.If you have any queries about the role, please contact Adam Waddingham at:If you have any queries about the recruitment process or you request reasonable adjustments, please contact Passant Khalifa at: p.khalifa@ucl.ac.uk

About youWe are seeking an individual who is passionate about providing exceptional customer care. We require a candidate with experience supporting complex cases with a focus on delivering quality services and a customer focused outcome. You will have excellent communication skills, both verbal and written, together with excellent interpersonal skills, with the ability to liaise with a diverse range of people. You must be effective in prioritising tasks whist managing a demanding workload and be able to remain calm under pressure, for example when dealing with challenging and stressful situations.What we offerAs well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit to find out more.Our commitment to Equality, Diversity and InclusionAs London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women.Available documents

Expected salary

Location

North West London

Job date

Sat, 21 Dec 2024 01:03:33 GMT

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