Sound Reporter, Dual Remote – Reporting Services Branch (Various Locations)

• Locations: Sydney CBD, Parramatta, Bathurst, Campbelltown / Wollongong –
• Gosford, Newcastle / Coffs Harbour / Lismore & Wagga Wagga
• Casual rate $47.98 – plus employer’s contribution to superannuation and casual loading

Your role

As a Sound Reporter (Remote) you are responsible for the monitoring of simultaneous live court proceedings from a transcription centre over prolonged, uninterrupted periods of time. Whilst at your workstation monitoring courts remotely, you will prepare supporting documentation, adhere to style guides and ensure complete accuracy whilst working in high pressure situations.

At times you will be required to attend location to perform in court monitoring duties and travel will be required, especially in regional areas to service various court locations as courts may not be remote capable. Whilst you may be based out of a nominated location, both regional and metropolitan roles will at times be required to work out of several different locations depending on the need to cover courts.

Each day will be different, and you get the opportunity to encounter new and diverse content each day, and you are provided a first-hand view of the court system across NSW system.

The role will include exposure to information about disturbing events click here for more information.

Want to know more about the day in the life of a Sound Reporter (Dual Remote)? Click here to view a short video

What you’ll do

• Work effectively in a team and under pressure, especially when producing daily transcripts.
• Handle multiple matters (up to 4) simultaneously to meet tight deadlines.
• Summarise and edit legal discussions, ensuring key points are captured per RSB Transcription Manual standards.
• At times travel to regional courts as the sole RSB representative, managing logistics and liaising with court personnel.
• Trouble shoot and coordinate with court officers to ensure quality sound recordings, using remote communication tools without disrupting court proceedings.

What we’re looking for

• Advanced Listening and Comprehension – Ability to accurately interpret diverse voices, accents, and languages in noisy, multi-speaker court environments during both recording and transcription.
• Jurisdictional and Procedural Knowledge – Familiarity with various court jurisdictions, operations, and protocols, along with a deep understanding of courtroom procedures—even beyond the immediate view of the Sound Reporter Remote.
• Technological Adaptability – Capacity to stay current with evolving transcription technologies and standards, ensuring consistent accuracy and efficiency.
• Multitasking and Physical Coordination – Skilled in maintaining physical dexterity and focus while remotely recording and monitoring court proceedings, often requiring simultaneous liaison with court staff.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

Essential requirements

• Excellent English, spelling, grammar, punctuation and comprehension skills are essential with high levels of proficiency in audio transcription and word processing (minimum 50 wpm) to produce accurate running transcripts of Court proceedings.
• Ability to listen to and comprehend simultaneous court room voices and dialogue (ie, numerous people speaking at once in different court room contexts) and possess the relevant reporting experience and procedural knowledge to produce accurate log sheets to enable production of the highest standard transcript.
• Diverse knowledge and comprehension of medical, technical and legal terminology and ability to quickly research specialist dictionaries.
• Expertise in various types of recording equipment including amplification and remote witness equipment as well as the relevant expertise to troubleshoot technical equipment problems as they arise.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We’re focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Question 1– Describe a recent work situation that required you to perform several tasks, or work on several projects at the same time. What did you do?
• Targeted Question 2 – Some problems require developing a unique approach. Tell us about a time when you were able to develop a different problem-solving approach and what the result was?

Applications close 20 July 2025 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Gary Head jobshiringnearme.org Senior Manager Reporting Services on 0403 126 203 or via gary.head@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Pina via paola.pina@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

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