Service Manager

Job title:

Service Manager

Company

NHS

Job description

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for detailed job description of the role.Main duties of the jobFollowing the internal promotion of existing colleagues and the creation of new posts to support our teams, Division D within University Hospitals Southampton is recruiting for four service manager posts to work in one of two care groups, either Trauma and Orthopaedics (T&O) or Cardiovascular and Thoracics (CV&T).Whilst the care groups have different patient groups and day to day ways of working, the skills needed of our service managers / operational managers remain the same.In either care group you can expect to be busy; in addition to your operational, day-to-day work for your services, you will also work with the rest of the teams to share ideas, deliver projects and work together to meet various deadlines and trust wide objectives e.g. strategic plans, reporting, transformation objectives.About usUniversity Hospital Southampton is one of England’s largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.Date posted12 February 2025Pay schemeAgenda for changeBandBand 8aSalaryDepending on experience £53755 to £60504 per annum, pro rataContractPermanentWorking patternFull-timeReference number188-THQ1HH020225Job locationsUniversity Hospital SouthamptonTremona RoadSouthamptonSO16 6YDJob descriptionJob responsibilitiesDrawing on your existing experience and understanding of operational pressures with a busy acute setting, you will need to rapidly assimilate both a breadth and depth of information to inform your decision making as well as being able to build your network across the trust due to the interdependencies in our patient pathways.You will need to take the issues from the everyday and use your learning to develop and implement ways of working to fix systemic challenges. You need to be curious and able to turn an idea into something tangible and have the tenacity to drive forward work on behalf of our patients and teams. You also need to be a leader who is passionate about every part of the patient experience and values the contribution that each person makes to the success of the outcome.However, you wont be alone, you will be working with amazing teams of brilliant individuals who will support you into these posts. So if you want to be part of a team where your commitment to patient care can bring about positive change and where your experience and learning will be pushed (and supported) then we look forward to hearing from you.You need to have experience of managing complex operational issues, ideally in an acute setting.The majority of the role is based on-site at Southampton General Hospital (Mon to Fri) due to the operational nature of this role though ad hoc WFH days may be required occasionally.

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.For an overview of the main duties of the role please see the Job Description and Main Responsibilities section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached. Job descriptionJob responsibilitiesDrawing on your existing experience and understanding of operational pressures with a busy acute setting, you will need to rapidly assimilate both a breadth and depth of information to inform your decision making as well as being able to build your network across the trust due to the interdependencies in our patient pathways.You will need to take the issues from the everyday and use your learning to develop and implement ways of working to fix systemic challenges. You need to be curious and able to turn an idea into something tangible and have the tenacity to drive forward work on behalf of our patients and teams. You also need to be a leader who is passionate about every part of the patient experience and values the contribution that each person makes to the success of the outcome.However, you wont be alone, you will be working with amazing teams of brilliant individuals who will support you into these posts. So if you want to be part of a team where your commitment to patient care can bring about positive change and where your experience and learning will be pushed (and supported) then we look forward to hearing from you.You need to have experience of managing complex operational issues, ideally in an acute setting.The majority of the role is based on-site at Southampton General Hospital (Mon to Fri) due to the operational nature of this role though ad hoc WFH days may be required occasionally.Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.For an overview of the main duties of the role please see the Job Description and Main Responsibilities section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.Person SpecificationQualifications, knowledge and experienceEssential

• First degree/equivalent professional qualification/equivalent experience
• Training and experience to Masters’ or equivalent level/post graduate level study
• Project Management qualification / further training or demonstrates substantial level of project delivery experience
• Demonstrable staff and resource management experience across a range of a variety of issues
• Consolidated experience to demonstrate capability and capacity for management of health services at a senior level

Desirable

• Previous proven experience in a healthcare setting

Values and BehavioursEssential

• Patients First
• Always Improving
• Working Together

Person SpecificationQualifications, knowledge and experienceEssential

• First degree/equivalent professional qualification/equivalent experience
• Training and experience to Masters’ or equivalent level/post graduate level study
• Project Management qualification / further training or demonstrates substantial level of project delivery experience
• Demonstrable staff and resource management experience across a range of a variety of issues
• Consolidated experience to demonstrate capability and capacity for management of health services at a senior level

Desirable

• Previous proven experience in a healthcare setting

Values and BehavioursEssential

• Patients First
• Always Improving
• Working Together

Expected salary

£53755 – 60504 per year

Location

Southampton

Job date

Fri, 14 Feb 2025 05:56:38 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (hiring-jobs.com) you saw this job posting.