Job title:
Service and Repair Coordinator
Company
Balfour Beatty
Job description
About the roleAmazing infrastructure isn’t the only thing that gets built here. Incredible careers do too. Join our Balfour Beatty Kilpatrick team as a Service and Repair Coordinator at Hinkley Point as part of the MEH Alliance with us and you can build something to be proud of here.About Hinkley Point C
The first new nuclear power station to be built in the UK in over 20 years; Hinkley Point C in Somerset will provide low-carbon electricity for around 6 million homes, create thousands of jobs and bring lasting benefits to the UK economy.
Marking a significant milestone in the revitalisation of our nuclear power industry, Hinkley Point C will make a major contribution to the UKs move to reduce carbon emissions. The electricity generated by its two EPR reactors will offset 9 million tonnes of carbon dioxide emissions a year, or 600 million tonnes over its 60-year lifespan.What you’ll be doing
- Compile and analyse customer feedback to identify areas for improvement and implement changes to suit MEH Alliance Joint Venture requirements.
- Ensure timely scheduling of service appointments, minimising downtime.
- Monitor and report on the timely completion of service and repair tasks.
- Maintain accurate logs of stakeholder interactions and service-related communications.
- Generate reports on the efficient allocation of resources, including technicians, equipment, and materials.
- Ensure an equitable distribution of workload among the service and repair teams.
- Ensure accurate and complete documentation of service and repair activities, including work performed, parts used, and customer information and these documents remain stored for the duration of the works on the project.
- Monitor and report on the effectiveness of technical support provided to technicians.
- Generate reports on inventory levels (R&M team dedicated stores only), ensuring that parts and supplies are adequately stocked.
- Monitor the timely fulfilment of parts and supplies orders.
- Provide reports on compliance with project and industry regulations and company safety procedures.
- Document and report any safety incidents, along with corrective actions taken.
- Generate reports on performance metrics such as response time, completion time.
- Develop and implement plans for optimising service and repair coordination processes.
- Evaluate the effectiveness of training programs for continuous improvement.
- Provide reports on collaboration with other departments, ensuring seamless coordination of services.
Who we’re looking for
- A professional qualification with NVQ Level 2 or equivalent in plant maintenance or relevant experience.
- Experience in service and maintenance coordination role
- A good understanding of the hire industry is also beneficial.
- Ability to achieve BPSS clearance
Why work for usDay in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
– Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
– 25 days paid annual leave (pro rata)
– Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
– Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About usBalfour Beatty Kilpatrick is a leader in mechanical, electrical, plumbing (MEP) and mechanical, electrical and instrumentation (ME&I) solutions.
We design, install and maintain the complex systems and technologies that underpin the UK’s national infrastructure and bring buildings to life.
Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com.
Expected salary
Location
Bridgwater, Somerset
Job date
Fri, 13 Jun 2025 07:50:56 GMT
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