Senior Technical Administrator

Company Description

SGS are the world’s leading testing, inspection and certification company.

We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

We deliver services that touch every part of human activity and improve millions of lives – from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry. Whatever your role, you will make an important contribution to delivering safer products, better services and keeping society connected.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• 10% annual bonus (discretionary and subject to eligibility criteria)
• Private Medical Cover
• 4-8% matching company pension contributions
• 4x Life Assurance
• 24 days Annual Leave (increasing with service) plus bank holidays
• Birthday Leave Scheme
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• Health & Wellbeing initiatives
• Christmas Vouchers

Job Description

Description

• To coordinate the Technical File Review Process within the UK
• To be involved in the technical review & approval of CWS, Change forms, pre-audit questionnaires, UPM / TFM
• To provide technical and systems support to Medical Device Auditors and Management Team
• To be able to review and approve contract reviews when a signed proposal is returned and provide information to the administrative team for accurate AP3 processing
• To assist the UK Medical Devices Team to achieve business objectives and targets including meeting KPIs
• To provide a high level of customer satisfaction, internal and external including the coordination of complex customer queries and complaints
• To monitor and assess areas for improvement with regards to the processes undertaken by the Medical Devices Team and work with the Senior Team to implement where necessary

Qualifications

Essential Qualifications / Experience

• Proven experience of working in an administrative environment
• Experience of using spreadsheets and databases in a working capacity
• Experience of producing professional written communications
• Experience with MS Office, Outlook and other software in general

Desirable Qualifications / Experience 

• NVQ in Customer Service and/or Administration
• Practical working knowledge of Medical Devices Regulations

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

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