Senior Operational Support

Job title:

Senior Operational Support

Company

Menzies

Job description

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first-class team and, to do so, we know that we need a diverse mix of talented people doing their best work.If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading!We have a great opportunity for a Senior Operational Support to join our team in the Woking office.This is an opportunity to support the payroll bureau team by overseeing key operational workflows and tasks, ensuring the consistent and efficient delivery of a high-quality payroll service to external clients.We’re looking for someone who takes pride in providing a reliable and professional operational service with efficiency and confidence. The ideal candidate will have a strong background in administration or operations, be highly organised, and possess excellent interpersonal skills.Why Menzies?At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With 700 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us:🌟 People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024
🌟 Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
🌟 Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
🌟 Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
🌟 Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.Here’s what you’ll be doing:✅ Maintain and monitor the payroll workflow spreadsheet, ensuring it is regularly updated and actively managed by the wider team for smooth operations and clear visibility.✅ Lead the onboarding process for new payroll clients by collecting essential data, coordinating internal workflows, and ensuring accurate data transfer to payroll processors.✅ Manage the billing process for payroll clients ensuring timely invoicing, and handling client communications related to annual pricing reviews and adjustments.✅ Provide support with pension scheme uploads and other related administrative tasks to ensure compliance and accurate reporting.✅ Assist the senior payroll team with a variety of ad hoc tasks, including supporting internal projects such as marketing initiatives and operational improvements.

What We’re Looking For:The ideal candidate will possess strong proficiency in Microsoft Office applications, demonstrate a proactive attitude, and be a quick learner. They should have a keen eye for detail and maintain high standards of accuracy in both written and verbal communication.The ability to multitask effectively in a fast-paced, high-pressure environment is essential, along with excellent interpersonal skills and confidence in engaging with stakeholders at all levels.Meeting deadlines consistently is a key requirement. Previous experience in administrative and operational roles, coupled with a proven ability to manage stakeholder relationships and maintain meticulous attention to detail, is highly desirable.Occasional travel to other UK offices may be required.Why Join Us?At Menzies, we know that success starts with our people. That’s why we offer:
🌍 Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals.
🌍 Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
🌍 Flexibility That Works for You: Agile working is embedded in our culture.
🌍 Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.To find out more about our benefits please readAbout MenziesWe’re a leading UK accountancy and advisory firm with a passion for supporting businesses across the globe. Our #BrighterThinking approach combines finance expertise with strategic commercial insights, helping our clients thrive in an ever-changing world.Join a firm that’s as ambitious as the businesses we support. Bring your expertise to Menzies and help us deliver brighter thinking, every day.Agencies:When we require external assistance with our vacancies, we will reach out to our PSL supply chain. Please be aware that we operate a very strict PSL policy with close relationships with our suppliers and cannot respond to agencies outside of the PSL. Please do not contact individual hiring managers.

Expected salary

Location

Woking, Surrey

Job date

Sat, 03 May 2025 06:09:14 GMT

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