Senior Manager Sales Operations – US Marketing (Remote/Flexible)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Profile Title: Senior Manager, Sales Operations US Marketing

Business Title: Senior Manager, Sales Operations US Marketing

Department: Global Sales Operations

FLSA Status: Exempt, Full Time 

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

Studies have demonstrated the clinical and lifestyle advantages of insulin pump therapy over multiple daily insulin injections (MDI). However, many people still choose MDI therapy largely due to the complexity, cost, and inconvenience of conventional pump technology. The Omnipod is a discreet and easy-to-use system that eliminates many of the issues associated with conventional pumps. By breaking down the barriers to insulin pump therapy, Insulet hopes to provide both a superior treatment option and life-long health benefits for people with insulin-requiring diabetes

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology. The Company’s world headquarters and state-of-the-art automated manufacturing facility are located in Acton, Massachusetts with global offices in the U.K., France, Germany, Netherlands, Canada, Mexico, Australia, and the United Arab Emirates. Omnipod products are available in 24 countries around the world.

Insulet recently concluded its seventh consecutive year of 20% or more revenue growth, and more than doubled its intellectual property portfolio over the last year. Insulet is proud to be recognized as a 2022 Top Workplace USA; awarded Top Workplaces Cultural Excellence Award for remote work; recognized as a Great Place to Work® in four international locations in 2023; and ranked as one of America’s most responsible companies by Newsweek.

For more information, visit: insulet.com and omnipod.com.

Position Overview:

• The Senior Manager, Sales Operations US Marketing will oversee the development and implementation of key marketing performance indicators, management of our sampling program, and efficient execution of marketing initiatives in support our US commercial teams. In addition, this position will lead key initiatives that support our continued growth trajectory in the region as well as support the Senior Director, Global Sales Operations in standardizing processes, improving efficiencies and leveraging capabilities worldwide.

Responsibilities

• Establish the strategy for the sales operations US Marketing function to drive achievement of the corporate annual operating plan and long-term strategic imperatives in collaboration with the Commercial leadership team
• Actively collaborate cross functionally with HCP, Consumer and Field marketing in addition to the sales leadership team to develop actionable insights across our direct to consumer and health care professional marketing programs
• Lead and manage the development of marketing key performance indicators
• Implement and manage the US Sampling program including HCP targeting maintenance, demand planning support, vendor management, and overall sales team support of the program
• Performs other duties as required

Key Decision Rights

• 3rd party data sources where applicable
• 3rd party relationship with sampling supplier

Leadership/Interpersonal Skills & Behaviors

• A passionate, inspirational leader who leads with an enterprise mindset, challenges the status quo, and can align their organization behind a clear vision and strategy
• Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working
• Has strong communication skills with the ability to provide and deliver insights to all levels of the organization
• Talent leader with demonstrated success attracting, growing, and developing talent

Skills and Competencies

• Strong organizational skills, ideally leveraging technology and innovation
• Experience in the healthcare, pharma or medical device industry or contact center
• Must have the ability and drive to take on multiple projects while balancing multiple priorities and critical deadlines.
• Strong computer skills – particularly Excel, Word, & PowerPoint products in addition to visualization tools such as Tableau
• Positive, results driven, rational, logical, team player

Education and Experience

• BA/BS in Business, Finance or another related field; MBA a plus
• Minimum 5 years of experience working in a Sales Operations leadership role
• At least 3 years of that experience working on projects related to Sales process improvement
• At least 3 years leading a department and/or large-scale project teams
• Demonstrate strong leadership, coaching and development skills Excellent communication, influencing and negotiating skills are critical
• Self-sufficient, flexible, and motivated team player capable of managing a team and several activities simultaneously
• Ability to work in a deadline focused, dynamic environment, consistently producing timely and accurate deliverables
• Ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Proven problem solving and critical thinking skills

Additional Information

• The position can be remote, hybrid or in-person at our Acton, MA headquarter location.
• Domestic travel is estimated at 15% but will flex depending on business need

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote 

Additional Information:

The US base salary range for this full-time position is $135,200.00 – $203,150.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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