Senior Manager, Program Management in Toronto, Ontario

Req Id: 421686

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.

And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.

The Senior Manager, Product and Planning is a critical leadership role responsible for the overall strategy, execution, and performance of the product development program management function. This role provides strategic direction, oversees program execution, manages a team of Program Managers (including the Program Manager, Product & Planning), and ensures alignment between product development initiatives and overall business objectives. The Senior Manager will play a key role in capital allocation decisions, portfolio management, and driving continuous improvement across the product development lifecycle. This position requires strong leadership, strategic thinking, financial acumen, and a proven track record of success in managing complex product development programs.

Key Responsibilities

• Strategic Leadership: Develop and execute the overall product development program management strategy, aligning with the company’s overall business goals and market opportunities. This includes defining program management methodologies, processes, and best practices.

• Team Management: Lead, mentor, and develop a high-performing team of Program Managers, providing guidance, support, and performance management.

• Portfolio Management : Oversee a portfolio of product development programs, ensuring effective prioritization, resource allocation, and alignment with strategic objectives. This includes conducting regular portfolio reviews, identifying dependencies, and managing risks across multiple programs.

• Capital Allocation & Prioritization: Play a key role in the strategic allocation of capital resources across product development initiatives, ensuring that investments align with business priorities and maximize ROI. This includes developing and presenting financial proposals to senior management.

• Performance Management & Reporting: Track key performance indicators (KPIs) across the product development portfolio, providing regular reports to senior management on program progress, budget performance, and ROI. Identify areas for improvement and implement corrective actions.

• Process Improvement: Continuously evaluate and improve program management processes, methodologies, and tools to enhance efficiency, effectiveness, and ROI.

• Stakeholder Management: Build and maintain strong relationships with key stakeholders across the organization, including executive leadership, product management, engineering, marketing, and finance.

• Risk Management: Identify, assess, and mitigate risks that could impact the success of product development programs. Develop and implement contingency plans.

• Resource Allocation: Optimize the allocation of resources (human, financial, and technological) across the product development portfolio to maximize efficiency and ROI.

• Mentorship & Development: Provide mentorship and guidance to Program Managers, fostering their professional development and growth.

Critical Qualifications

• Bachelor’s degree in Engineering, Business Administration, Finance, or a related field

• 7 to 10+ years of experience in program management, preferably in enterprise, with large capital budgets, product development experience an asset, with a minimum of 5 years in a management or leadership role.

• Proven track record of successfully leading and managing large, complex product development programs, demonstrating strong financial acumen and capital management skills.

• Deep understanding of product development lifecycles (e.g., Agile, Waterfall), capital budgeting processes, and portfolio management techniques.

• Excellent leadership, communication, and interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels of the organization.

• Strong analytical and problem-solving skills, with a focus on strategic thinking and financial analysis.

• Proficiency in project management tools (e.g., MS Project, Jira, Asana) and financial modeling software (e.g., Excel, financial planning software).

• Ability to work effectively in a fast-paced and dynamic environment, managing competing priorities and resource constraints.

• Strong understanding of financial management principles, including capital budgeting, ROI analysis, and cost-benefit analysis.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular – Full Time

Job Location: Canada : Ontario : Mississauga jobshiringnearme.orgjobshiringnearme.org Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 01/07/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form (https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce) or visit our Accessibility page (https://www.bce.ca/accessibility_services) for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details (https://www.phenom.com/talent-acquisition) ) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Mississauga

Bell, one of Canada’s Top 100 Employers (https://reviews.canadastop100.com/top-employer-bell?lang=en) .