Senior Manager of Compliance Programs

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay Rate
Non-Rep Pay Band N10
Annual Salary Range: $168,682.00 (Minimum) – $255,553.00 (Maximum)

Note: The starting negotiable salary offer for this position will be $168,682.00 – $211,209.00 to commensurate with education and experience.
Report To

Director of Civil Rights or Designee

Current Assignment

The San Francisco Bay Area Rapid Transit (BART) District is seeking a Senior Manager of Compliance Programs to oversee daily operations of the Contract and Labor Compliance Division within the Office of Civil Rights. This leadership position is responsible for managing a team and ensuring compliance with federal, state, and local regulations.

The Senior Manager conveys complex compliance and regulatory information clearly and effectively to executive leadership, project teams, contractors, and oversight bodies. Prepares and delivers written reports, briefings, and recommendations that are accurate, concise, and tailored to the intended audience.

Highly qualified candidates will demonstrate advanced competencies in the following areas, supported by relevant experience and clearly articulated during the selection process:

• Comprehensive knowledge of federal and state compliance requirements and applies these standards consistently to programs, policies, contracts, and operational decisions.
• Leads and develops multidisciplinary teams by establishing clear expectations, ensuring accountability, providing guidance, and supporting staff development through coaching and corrective action when necessary.
• Establishes and maintains productive working relationships across divisions and with external stakeholders.

Application and Selection Process

All applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or employment@bart.gov.

The selection process for this position may include one or more of the following: a skills or performance demonstration, a written examination, and/or panel or individual interview.

All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

The selected candidate must demonstrate a work history reflecting reliability and dependability, and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States.

Pre-employment processing will include a background check. This requirement does not apply to current full-time District employees unless the position requires additional evaluations or clearances.

1. Oversees and manages the development and implementation of Contract, Agreement and Labor Compliance programs; makes recommendations for action and assists in the development and implementation of policies, procedures, goals and objectives.
2. Conducts a variety of organizational, operational and analytical studies and investigations; recommends modifications to existing programs, policies and procedures as appropriate; prepares a variety of formal reports.
3. Monitors the efficiency and effectiveness of service delivery methods and procedures; recommends, within department policy, appropriate service and staffing levels.
4. Participates in the development and administration of an assigned budget; forecasts funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; recommends adjustments as necessary.
5. Directs, coordinates and reviews the work of staff and outside contractors; serves as liaison between departments and executive offices to ensure program and project implementation within budget.
6. Provides instruction and guidance to internal and external stakeholders to ensure compliance with federal and state laws and regulations.
7. Directs, coordinates and reviews the planning, development and implementation of contracts/agreements and administration of management procedures and internal control mechanisms; ensures the cost effective and efficient use of staff and resources in accomplishing goals and objectives.
8. Directs and ensures timely response to legislative, media and community requests; develops and implements legislative changes to existing State statutory regulations.
9. Plans, prepares and coordinates the preparation of reports including recommendations to the Board of Directors, committees and other management staff.
10. Plans and coordinates staff meetings regarding assigned projects and programs; schedules meetings and prepares agendas; arranges facilities; notifies participants.
11. Oversees labor issues and grievances; may prepare and handle grievance hearings and related matters; may direct negotiations with the Union on labor issues; may search for agreement and settlement on contractual disputes and complaints.
12. Works with staff and internal stakeholders to keep current with District policies and procedures, The Office of Civil Right Standard Operating Procedures, and sections of the Engineers Operating Manual.
13. Serves as the liaison within the District and with outside agencies; provides solutions and methodologies for effective support to District operations; negotiates and resolves sensitive and controversial issues. Explains, justifies and defends programs, policies and activities.
14. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.

Education:
Possession of a bachelor’s degree in Business Administration, Political Science, Psychology, Public Administration, or a closely related field from an accredited college or university.

Experience:
The equivalent five (5) years of full time professional verifiable equal opportunity, affirmative action, and/or civil rights program administration experience, which must have included at least two (2) years of management-level experience.
Substitution:
Additional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.

Knowledge of:

• Professional office administration practices and procedures
• Diversity and inclusion practices and principles
• Methods and techniques of research and analysis
• Principles and practices of project coordination and management
• Methods and techniques of policy analysis and development
• Principles of strategic planning and managing change processes
• Principles of management and training
• Methods and techniques of training needs analysis and development
• Principles of budget preparation and control
• Principles and practices of business math, accounting and budgeting
• Current office procedures, methods and equipment including computers and supporting word processing and spreadsheet applications.
• Principles of business letter writing and report preparation
• Principles and procedures of filing and record keeping
• English usage, spelling, grammar and punctuation
• Related Federal, State and local codes, laws and regulations

Skill in:

• Performing professional level administrative support services
• Developing, implementing, interpreting and applying department policies, procedures, goals and objectives
• Exercising sound independent judgment within general policy guidelines
• As assigned, leading, organizing, and reviewing the work of staff
• Independently preparing correspondence and memoranda
• Planning, organizing and administering special projects and programs
• Planning, organizing and scheduling office priorities
• Researching, analyzing, compiling and summarizing a variety of materials
• Preparing and administering department budgets
• Operating office equipment including computers and supporting word processing and spreadsheet applications
• Responding to requests and inquiries from the general public
• Understanding the organization and function of a public agency
• Interpreting and explaining District policies and procedures
• Analyzing problems, identifying alternative solutions and making recommendations
• Communicating clearly and concisely, both orally and in writing
• Public speaking and presentation delivery
• Establishing and maintaining effective working relationships with those contacted in the course of work

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.
The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.
Qualified veterans may be eligible to obtain additional veteran’s credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran’s Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran’s Preference Policy and Application link at www.bart.gov/jobs.