Senior Manager – EU Carrier Management, Amazon Transportation Services

Job title:

Senior Manager – EU Carrier Management, Amazon Transportation Services

Company

Amazon

Job description

DESCRIPTIONAmazon Transportation is looking to hire an experienced leader to join the Amazon Transportation EU Senior Leadership Team, responsible for leading the EU Carrier Management team owning the end-to-end relationship with our carrier partners.This is a great opportunity to lead a pan-EU team and will be part of the core leadership team for the EU business. You will own strategic planning and delivery for all Carrier management activities across the following; 1) Managing all day-to-day carrier interactions ensuring operational excellence and customer satisfaction, 2) Working with carriers to identify mid and long-term growth opportunities, 3) Ensuring the carrier base can support high volume events and the growth of new businesses, 4) Defining and delivering the 3-yr roadmap and 5) Delivery of the financial plan.As an integral part of the Amazon Transportation Services (ATS) team, the Carrier Management function works across a geographical transportation market. The team works with Amazon’s FCs, Sort Centers, Delivery Stations, Supply Chain, Customer Service, Retail and Finance teams and externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions. The successful candidate will have a true hands-on approach, strong leadership skills and the ability to lead a high calibre team. This position involve regular interaction with senior leadership (VP+) internally and at Managing Director level externally. The candidate will need to be comfortable communicating robustly at that level whilst also working directly with various functional teams and individuals at all levels of the organization across the Amazon business.Key job responsibilities

• On a daily basis owns the end-to-end business relationships with carriers spanning resolution of operational issues to supporting commercial and contractual negotiations.
• Owning strategic planning and delivery for high volume events and future volume growth.
• Building on an existing team of carrier managers, you will set the standard on culture and leadership, hiring and developing the best to build out a world class team.
• You will work across multiple Amazon business units to interface with operations, Legal, Public Relations, Product and Tech teams and be the voice of the carrier.
• You will dive deep where required and not be afraid to learn about each stakeholder’s contribution and challenges, whilst maintaining a think big perspective at all times.
• You’ll own 3-yr plan/QBR/MBR/WBR communications for your business and write and present documents using information acquired from various stakeholders.

BASIC QUALIFICATIONS– Proven experience in business development, supply chain, transportation, or logistics.
– Experience building, developing and leading high calibre teams.
– Experience of developing relationships and influencing across senior leadership groups in matrix management environmentsPREFERRED QUALIFICATIONS– Bachelor’s degree
– Experience in Transportation, Freight Forwarding, Procurement and Logistics – a strong plus
– Experience of senior leadership in product/operations
– Background of owning strategic planning, taking business level objectives and translating to delivery plans
– Experience of change management/business launch/growth environmentsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Expected salary

Location

London

Job date

Sat, 25 Jan 2025 00:44:19 GMT

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