Senior Lead Driver Assessor

Job title:

Senior Lead Driver Assessor

Company

John Lewis Partnership

Job description

Posting End Date: October 11, 2024Join John Lewis or Waitrose todayIf you’ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you’ll know there’s something unique about us.That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we’re the success we are. They’re our secret sauce; the opportunity for us to differentiate.Job Summary: You’ll be customer centric, supporting partners in delivering an efficient e-commerce operation and an excellent customer experience. Working closely with your people managers, you’ll create a proactive working environment, with a culture of continuous learning.Job Description:Duties and Responsibilities:As Partners – members of the Partnership – it’s our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It’s an ethos each and every Partner works by and you’ll carry into your own role too.Due to the delivery/handling/selling of age restricted items, applicants must be 18 years or over to apply.This role is key to the e-commerce function in shops. Attention to detail is a must, as you will be responsible for ensuring a safe and legal operation. You will be a role model for customer service, using your coaching skills to support partners in delivering an excellent experience, providing timely feedback to aid in their personal development.You will be focused on ensuring customers get the items they want on time through overseeing the picking operation, be the first point of contact for customer queries in store, using your initiative to resolve queries and put the customer at the centre of decision making.Required Essential Experience:You will need a full valid UK manual driving licence for driving vehicles with a manual gearbox up to 3500kg with no more than six points – and you should be 18 years old or over. Part of the application process will include a licence check and a security check to confirm your suitability for the role.Desired Essential Experience:– No involvement in any blameworthy collisions within the last two years– Have no endorsements on their driving licence

Additional Information:As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.Please consider the following when making your application:– We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.– Print off the job description now if you require it.– Please be aware that due to the nature and activities of this role, all successful candidates will have a driving license check and DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the .Pay: £12.71 HourlyScheduled Weekly hours: 37.5Worker Type: Permanent PartnerJob Level: Partnership Level 10Hours of Work: Varied hours of full time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends between the hours of 6AM – 10PMAt the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you’re at your best when you’re free to be yourself.Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It’s why we’ve set our own aim to become the UK’s most inclusive business – for our Partners (employees) and our customers.We firmly believe that our future success lies in diversity of thought from all Partners and it’s integral in our mission to build a happier world. 🌍 💚We welcome applications from everyone interested in working for us. And, once you’re a Partner, your differences will make all the difference.Find out more about D&I in the Partnership .We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Expected salary

£12.71 per hour

Location

Stroud, Gloucestershire

Job date

Wed, 09 Oct 2024 06:08:24 GMT

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