Senior Estates Manager

Job title:

Senior Estates Manager

Company

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Senior Estates ManagerAbout JLLWe’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!What this job involvesThe Senior Estates Manager role has a clear purpose: To continually enhance the quality and value of Amazon buildings, by providing an innovative, operationally efficient and commercially competitive property management service.Amazon has a growing portfolio of UK buildings where responsibility extends beyond the occupier demise, to include the management of the building or the estate. Where this is the case, the Estates Manager role is responsible for leading the delivery of building FM service through in-house staff, suppliers and consultants across hard and soft services.The Senior Estates Manager role will lead in developing excellent relationships and regular, appropriate dialogue with all building stakeholders, from Landlords, Amazon key individuals, through to retail tenants where they exist.The Senior Estates Manager role is supported by Assistant Property Managers, and will lead in identifying the correct resourcing platform going forward as the portfolio develops.Major Responsibilities:

• Ensure compliance with all current statutory requirements in relation to health, safety legislation relating to sites under your control, acting or escalating any issues relating to non-compliance
• Working closely with the surveyor, prepare, and reconcile good quality service charge budgets which support ongoing enhancement of the quality and value of the portfolio. Monitor expenditure, ensuring frugal and sustainable procurement of goods and services.
• Lead in the delivery of capital asset planning, including but not limited to the production and enactment of lifecycle replacement plans and the management of fabric maintenance, with focus on sustainability.
• The planning and implementation of a full schedule of occupier inspections, inclusive of A3 (restaurant) unit services.
• Management and development of the property management team, in line with individual requirements, succession planning and industry best practice.
• Manage suppliers to ensure effective, safe and compliant delivery of all property management services. Utilising all internal tools and processes, such as supplier measurement programs and contracted KPIs/SLAs.
• Responsibility for driving collaborative working practices with the Amazon security team, identifying and implementing best practice in areas of shared responsibility, such as perimeter management, loading bay, lifts, keys and retail. Coordinate to implement process and share information in relation to incidents and emergency response.
• Develop and maintain landlord relationships including owning client reports and meetings.
• Manage resolution of disputes with landlords and subtenants.
• Responsibility for coordinating with all stakeholders to create, communicate and maintain a business continuity management system specific to each building.
• Ensure the appropriate suite of property-specific documentation is in place and updated periodically. Including but not limited to occupier guides and fit-out guide.
• Working with surveyor to produce management reporting on an agreed frequency, for presentation to Landlords and to Amazon.
• Ownership of external relationship management in relation to the property, ranging from local authorities, neighbouring properties, to the wider community.
• Responsible for following Landlord and property process in relation to any insurance claims arising onsite.
• Responsible for following Landlord and property process, and working closely with surveyor, in relation to any licenses and applications from property occupiers.
• Responsible for identifying asset and portfolio enhancement opportunities.
• Develop best practice and knowledge sharing within the wider EMEA portfolio in relation to estate & property management.
• Continually driving change and progress in the business to evolve with Client and market demands.
• Undertake any other reasonable property management-related duties as required by management or leadership.

Sound like you? To apply you need to be:

• Degree level qualification, and or strong capability and evidence of being in a similar role.
• A minimum of 5 years of experience in a similar role
• Conversant with RICS code of practice in commercially property service charge
• IOSH (within last 5 years) required, NEBOSH (desirable)
• Continual focus on industry best practice and innovation
• Be able to win the trust and co-operation of key property stakeholders.
• Have a bias for action whilst working within a rigid governance structure.
• Be an effective communicator.
• Be able to work autonomously, in multiple locations.
• Have the ability to confidently operate within a fast-paced and complex environment.

What you can expect from usYou’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…Apply today!Location:On-site –London, GBRJob Tags:If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Expected salary

Location

London

Job date

Wed, 08 Jan 2025 04:21:19 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (hiring-jobs.com) you saw this job posting.