Senior Client Project Manager, Team Lead
Intelerad
Company DescriptionAt Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one. Our medical imaging solutions streamline the flow of information, simplifying complex processes, maximizing efficiencies, and shining a light on the unknown. We empower physicians to get patients the answers they need faster and improve outcomes for everyone. With more accessible imaging, we are getting patients out of the dark.Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the .Job DescriptionJob Summary:
The Senior Client Project Manager is responsible for leading large-scale, integrated software systems
implementation projects and programs in support of new and existing strategic clients. These projects are
built using Intelerad’s project methodology that encompasses execution and reporting processes. The
Senior Client Project Manager serves as the Primary Point of Contact for the company for all things
related to their assigned projects, including external coordination with clients and internal reporting of
financial performance metrics.
Supervisory Responsibilities:
● Lead a team of Project Managers to achieve successful deliverables
● Coach team members to work and collaborate effectively
Duties/Responsibilities:
● Lead multiple, integrated software system implementation projects from kickoff to
implementation and client acceptance
● Oversee the efforts of the assigned Intelerad team members
● Develop, manage and execute the project plan
● Create and update project documentation for Intelerad and the client
● Manage communications between the client, Intelerad and other project
stakeholders as needed
● Identify areas of continuous improvement for implementation projects as part of
Lessons Learned Management
● Report on project progress on a regular cadence as it relates to revenue
recognized, activated Annual Recurring Revenue, and forecasted revenue
recognition based on current plan
● Lead implementation projects from kickoff to implementation and client acceptance
● Assist strategic clients in the planning and support of additional projects within a
program
● Assist the PMO staff in process improvement efforts across internal departmentQualificationsRequired Experience/Skills:
● Bachelor’s degree or equivalent● 6+ years managing technical projects, desirably software implementations, which included
managing risk, scope, quality and budget
● Experience delivering project results to external clients, desirably in a professional services
context (billable)
● Strong technical aptitude and a quick learner with the ability to understand medical imaging
● Exceptional communication, influencing and presentation skills
● Strong negotiation, planning, and project reporting skills
● Native fluency or ability to conduct business in the English language
● Highly strategic thinking and ability to define and pursue organizational level objectives
● Experience briefing to executive level staff on financial performance metrics
● Experience driving process and system improvements
● Strong ability to process information from multiple sources and operate in a fast-paced
environment
Favorable Experience/Skills:
● Understand Agile software development and project management methodologies
● Experience with a rapidly scaling technology/software business
● Proven track record of decision making and problem-solving based on analytics and voice of
the customer
● Experience in a medical imaging field, former PACS Admin a plus
● Experience or demonstrated aptitude with financial reporting
● Professional certification: CAPM, Prince2, PMP, or ITIL
● Familiarity with SaaS, IT infrastructure, VPN, and Cloud Hosting
● Native fluency or ability to conduct business in the French language
● Native fluency or ability to conduct business in an additional language
This job description may not be inclusive of all assigned duties and the scope of the job may change as
necessitated by business demands.
Basingstoke, Hampshire
Tue, 07 Jan 2025 23:49:25 GMT
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