Senior Client Implementation Manager (F/H)

Job title:

Senior Client Implementation Manager (F/H)

Company

Lemonway

Job description

Lemonway simplifies complex and regulated payment for marketplaces.🍋Lemonway provides a dedicated payment solution for investment platforms and B2C/B2B marketplaces in Europe. The SaaS solution accessible via API allows 400 platforms to collect funds in a secure and regulated framework (PSD2, Payment Agent, KYC, AML/CTF).🚀Lemonway has raised €35 million in Series B to finance its continuous growth.Join a fast-growing scale-up that offers one of the most innovative solutions in a fast-growing market !Join over 140 motivated and talented employeesShape the future of payments in the new digital economyBe part of an expert team, open to sharing knowledge to enable every talent to reach their full potentialWork in a hyper-growth tech environmentAs part of the Solution Delivery & Implementation team, and reporting to the Team Lead, the Senior Client Implementation Manager’s is responsible of complex implementation of Lemonway’s solutions for strategic customers from the kick-off to first transactions.ResponsibilitiesAs main point of contact you will lead complex implementation of Lemonway’s products, from contract signature by the Sales team to the actual use of our solutions, following existing processesBe responsible of our top strategic customers implementation with complex payments schemesUnderstand the customer complexity and business value to design their payment strategy, architecture and end-users journey and align the right external and internal stakeholdersSupport the payment transformation of our strategic customers by following their API integration, advising on the payment processes and our regulatory rulesCollaborate with the product team on pilot implementation, document new implementation processes and communicate product / tech feedbacks from customersWork with our sales team to create customized and modular offers to address our customers payment complexity.The ideal candidate for this role will be client-oriented, techie and payment expert with excellent communication and analytical skills.Desired skillsDemonstrated project management skills in a complex contextStrong relationship and client management skillsAbility to set priorities and meet deadlinesProblem-solving oriented, resourceful, curiousStrong analytical skillsMastery of office automation toolsFluent in German, English and French; other European languages (Italian, Spanish) are a plus.Job based in Paris or German (office currently being opened)ExperienceAt least 5 years experience in a customer facing and project management role, ideally in a Fintech companyPrevious experience in the payment, banking or finance industry, using API’s is a big plus!Master in (International) Business Management/Project Management.RECRUITMENT PROCESS1) HR Interview2/ Echange avec une personne de l’équipe implémentation2) Hiring Manager et use case3) Meeting with our COOWHAT’S IN FOR YOUFlexible working environment 🏠Private Health care plan with Alan ‍‍⚕️Food allowance with a Swile card 9 euros a day 💳Annual Holidays Bonus and 25 days of holidays + RTT 😎Sport and wellness subscription with Gymlib 🤸‍♀️International environment 🌍

Expected salary

Location

Paris

Job date

Thu, 16 Jan 2025 23:22:21 GMT

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