Sales Support Administrator

Job title:

Sales Support Administrator

Company

RedShift Recruiting

Job description

Job DescriptionJob ID#:4488Job Category:SalesWe are seeking a detail-oriented and proactive Sales Support Administrator to join our client’s dynamic team in the Albany, NY area. This role serves as a vital connection between the sales team, administrative staff, and customers, ensuring seamless communication, efficient processes, and exceptional service. The ideal candidate will thrive in a collaborative environment, maintain a professional demeanor, and excel at addressing challenges to support overall sales growth and operational efficiency.Responsibilities of the Sales Support Administrator will include:

• Partner with the Director of Sales to identify and implement process improvements, assist with special projects, and enhance monthly sales performance per consultant.
• Serve as the main point of contact for non-sales customer inquiries, such as software issues, address updates, equipment relocations, postage inquiries, and leasing insurance needs. Prioritize tasks and collaborate on solutions to streamline operations and improve customer satisfaction.
• Conduct post-installation follow-up calls to ensure customer satisfaction, address ongoing training needs, and complete unresolved tasks.
• Identify opportunities for additional sales, encourage positive online reviews, and gather potential IT leads.
• Organize sales training sessions, provide resources for onboarding new employees, and manage certifications for the sales team related to current product lines.
• Assist with marketing initiatives by creating and utilizing resource content to support growth strategies.

Job RequirementsQualifications of the Sales Support Administrator:

• Strong organizational and communication skills with an ability to manage multiple tasks effectively.
• A consistently positive and professional attitude when interacting with team members and customers.
• Ability to identify challenges and propose solutions to improve processes and training.
• Experience in sales support, customer service, or administrative roles is a plus.

Pay for this position is commensurate with experience and education, ranging roughly from $50,000 – $75,000, DOE.To see a full listing of all our open positions, please visit:
https://www.redshiftrecruiting.com/jobs-hiring-near-meredShift Recruiting is the region’s premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.

Expected salary

$50000 per year

Location

Albany, NY

Job date

Sat, 25 Jan 2025 01:21:54 GMT

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