Sales Enablement Specialist

Job title:

Sales Enablement Specialist

Company

Multiverse

Job description

We’re on a mission to provide equitable access to economic opportunity, for everyone.We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company’s current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.Join Multiverse and help us set a new course for work.OverviewWe’re looking for a Sales Enablement Specialist to help power the day-to-day operations, content creation, and program execution behind Multiverse’s high-performing Enablement team. This role is ideal for someone who is detail-oriented, creative, and excited to work across Sales, Customer Success, Product Marketing, and RevOps to make learning experiences feel seamless, impactful, and energising.You’ll support onboarding, internal communications, tool maintenance, learning events, and enablement content production-becoming a go-to problem solver and trusted partner to our growing field teams. This is a great opportunity for someone early in their Enablement career who wants to grow in a fast-paced, mission-driven environment and learn from a seasoned team.ResponsibilitiesProgram & Content SupportHelp deliver onboarding and learning programs by managing logistics, building slide decks, updating learning paths, and coordinating SMEsCreate clear, engaging, and well-designed enablement materials-presentations, guides, email comms, toolkits, Notion pages, etc.Assist in building and maintaining a library of sales playbooks, talk tracks, objection handling guides, and internal wikisHelp plan and execute live enablement sessions (e.g., bootcamps, office hours, QBR trainings), including scheduling, tech setup, and follow-upsTool & Process OperationsMaintain enablement tools such as Gong, Notion, Salesforce dashboards, and LMS platforms-ensuring content is current, well-organized, and easy to accessTrack training completion, tool adoption, and usage analytics; assist with enablement dashboards and reporting in partnership with RevOpsSupport sales managers with resources and reminders to drive engagement with onboarding and coaching initiativesHelp document and scale internal processes and workflows for the Enablement teamCross-Functional CoordinationCollaborate closely with Product Marketing, RevOps, and GTM teams to ensure smooth rollouts of messaging, tools, and campaignsAct as the enablement team’s air traffic controller-staying on top of moving pieces and helping to prioritize competing needsGather feedback from the field and help surface insights to improve enablement programs and contentSuccess MetricsWithin the First 3-6 Months:Support 2+ onboarding cohorts with logistics, materials, and post-session wrap-upsUpdate and maintain at least 3 major content hubs (e.g., Onboarding Wiki, Playbooks, Manager Toolkit)Drive ≥90% on-time completion of onboarding tasks by new hires in supported segments

Increase weekly Gong or LMS engagement by 15% across a pilot teamReceive ≥4.5/5 satisfaction score from stakeholders on supported enablement sessions or deliverablesWithin 6-12 Months:Build and maintain an enablement resource library with high searchability and adoptionHelp launch 2+ cross-functional programs (e.g., SKO, product launch training, coaching rollouts)Contribute to an improvement in enablement program impact metrics (e.g., onboarding ramp time, sales productivity)Be recognized as a reliable, proactive, and trusted partner by at least 5+ field managers or team leadsAbout You1-3 years of experience in Enablement, Sales Ops, Sales, Learning & Development, or a project coordination role in a B2B SaaS environmentStrong attention to detail with an eye for formatting, copywriting, and making content easy to consumeConfident using tools like Notion, Google Slides, Gong, Salesforce, and LMS or CMS platformsAble to juggle multiple workstreams, communicate timelines clearly, and work independently in a fast-paced teamCurious and eager to learn-you thrive in a collaborative environment and take feedback wellComfortable facilitating sessions or onboarding support when needed, but happiest behind the scenesBonus if you’ve built enablement content or supported field enablement initiatives beforeHow we hireBenefitsTime off – 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per yearHealth & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill – all in one mental health supportHybrid & remote work offering – with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a yearTeam fun – weekly socials, company wide events and office snacks!Our commitment to Diversity, Equity and InclusionWe’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy .Right to WorkDo you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.SafeguardingAll posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service (“DBS”) for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Expected salary

Location

London

Job date

Thu, 17 Apr 2025 05:39:34 GMT

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