Smiths Gloucester
Job title:
Sales Advisor – Transport
Company
Smiths Gloucester
Job description
Who are we?Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.About Us: At Smiths, we are a family-owned business with a proud history in the tipper transport industry. Our commitment to quality service and strong relationships with our customers has driven our success for over 30 years. We are looking for a motivated Sales Administrator to join our close-knit team and help us continue to grow.Job Purpose: To handle sales enquiries both internal and external via email and over the phone, along with dealing with customer queries. Ensuring that incoming phone calls and emails are responded to in a professional and timely manner. Work closely with the department’s Logistics Co-ordinator to ensure that customer requirements are always met.Hours: 7am-5pm Monday-Friday & Saturdays currently 1 in 7 8am-12pmSalary: £32,000Responsibilities for the job role:
- Engage with customers on incoming sales enquiries either by telephone or email.
- Handle customer enquiries relating to invoicing.
- Take ownership of the divisions email inbox to deal with enquiries and queries.
- Work towards and achieve targeted KPI’s.
- Assist the team in market research and commercial decision making.
- Advise customers on requirements including construction materials and site removals.
- Confidently quote rates and vehicle availabilities.
- Create customer sales on the division’s digital platform taking all relevant details.
- Create proforma invoices for customers wanting to pay by transfer
- Take credit card payments from non-account customers.
- Liaising with external bodies in relation to material reports.
- Communicate with the rest of the team in a professional manner.
What can we offer you?
- Life Assurance Scheme
- Free on-site Parking
- Corporate gym membership discount
- Annual Salary Review
- Employee discount (50% on Skip Hire, other discounts on group services)
- Progression opportunities
- 24 hour unlimited access to mental health support
What are our core values?If these values align with yours you are in the right place!Honesty – We believe that honesty in all matters is the best policy.Family values – We operate as a family unit with high moral standards, discipline and respect.Hardworking – We are certain that nothing is impossible if you work hard enough at it.Reliability – We pride ourselves on not letting people down and being true to our word.Environmental sustainability – We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.Please apply if you are interested in this role and we will come back to you.
Expected salary
£32000 per year
Location
Stonehouse, Gloucestershire – Gloucester
Job date
Sat, 19 Apr 2025 07:14:42 GMT
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