Risk and Controls Manager, Operations
Monzo
🚀 We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and with us.With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products – we want to solve problems and change lives through Monzo ❤️✨📍London, Cardiff or Remote | 💰£60,000 – £80,000 (dependent on experience) +⭐️ Risk at MonzoLike any other regulated bank, we need to ensure we are managing our risks and our controls are fully compliant with applicable regulation, but at Monzo we want to do so while continuing with our agile “test and learn” approach to launching products. We are looking for a Risk & Controls Manager to help our Risk & Control Discipline partner with key operational product areas and ensure we successfully roll-out and embed our risk management framework and change controls across the first line.🔑 You’ll play a key role by…As a Risk & Control Manager, you will use your passion for risk and control to support the Operations space, helping our product teams stay in control as they build and ship at pace. Monzo is a fast-paced and ever changing environment, flexibility, and openness to pivot and focus on different operations domains as needed is a must. This position supporting Specialist Services which includes Collections, Vulnerable Customers and Complaints.Teams across the first line in Monzo seek guidance from the Risk & Control Discipline on how to ensure they are compliant with regulations and Monzo’s Enterprise Risk Management Framework and they also rely on us to create a risk aware culture that distinguishes Monzo in both banking and technology. Within the Operations space, you will lead the way in real-time risk management by defining and building a scalable set of change procedures, accurately identifying and documenting issues and controls, and change risk assessments are completed in good time across operations domains.Your day-to-day:
🤩 We’d love to hear from you if…
The Interview Process 🌈
Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.comWe will close this advert once we have enough applications to advance. Please submit your application as soon as possible to make sure you don’t miss out.Thinking about using AI in your application? Check out our guidance 🤖What’s in it for you:💰£60,000 – £80,000 (dependent on experience) ➕ plus stock options & benefits📍This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.📚 Learning budget of £1,000 a year for training courses and conferences ➕ And much more, see our full list of benefits🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.Equal opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , and 2024We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.Linkedin Tags: #LI-MY1 #LI-REMOTEIf you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊Equal opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊
London – Cardiff
Sat, 19 Apr 2025 04:53:08 GMT
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