Retail Talent Acquisition Manager

Job title:

Retail Talent Acquisition Manager

Company

B&Q

Job description

PermanentFrom £55,000 + Pension + Private Medical + ShareSave + 6.6 weeks holiday + Hybrid WorkingSouthampton, Store Support OfficeTo lead and manage the Retail Talent Acquisition team in delivering strategic and operational recruitment services across the retail business. This role ensures consistent, high-quality hiring outcomes through effective leadership, talent strategy development, and execution of best-in-class hiring processes. The Retail TA Manager partners with senior stakeholders to proactively forecast hiring needs and drives continuous improvement in candidate experience, quality of hire, and time-to-hire.What’s the job?

• Lead, inspire, and develop a team of Retail Talent Acquisition Partners and Specialists to deliver against hiring goals. Conduct regular 1:1s, set performance objectives, and support team growth through coaching, mentoring, and development plans.
• Ensure consistent delivery of high-quality, end-to-end recruitment processes. Maintain oversight of volume hiring and retail management recruitment to ensure they meet agreed KPIs for time-to-hire, quality of hire, and candidate experience.
• Work in partnership with Retail and HR leaders to forecast hiring needs across all regions and formats.
• Translate workforce plans into effective talent acquisition strategies that align with business goals, seasonal peaks, new store openings and long-term growth plans.
• Drive the execution of diversity hiring initiatives and inclusive recruitment practices across the function.
• Provide recruitment leadership and resource support for business transformation, organisational design changes, or retail restructuring, ensuring minimal disruption and effective redeployment or hiring outcomes.
• Contribute to or lead projects within the wider Talent Acquisition or HR function, such as technology rollouts, assessment tool implementation, or workforce planning initiatives.
• Ensure compliance with all internal policies and external legislation relating to recruitment.
• Monitor recruitment metrics and regularly report insights to the Head of Talent Acquisition and HR leadership.
• Manage relationships with external agencies and vendors to ensure quality and cost efficiency.
• Identify and implement process improvements to enhance the candidate and hiring manager experience.
• Serve as the escalation point for complex or high-priority retail hiring issues or disputes.

What we need:

• Proven leadership experience within a high-volume, multi-site recruitment environment (preferably in retail or similar sector).
• Strong track record of managing and developing recruitment teams.
• Strategic mindset with the ability to balance operational delivery.
• Ability to influence and engage senior stakeholders with credibility and commercial awareness.
• Deep understanding of the end-to-end recruitment lifecycle with a focus on improving hiring quality, reducing time-to-hire, and enhancing hiring manager and candidate experiences.
• Strong understanding of candidate markets, EVP, and sourcing trends.
• Strong understanding of retail structures, seasonal recruitment cycles, and frontline hiring challenges is highly advantageous.
• Strong verbal and written communication skills, with the ability to present data and proposals clearly to a variety of audiences, including Director level stakeholders.
• Comfortable managing competing priorities in a fast-moving, high-volume environment while maintaining quality and stakeholder satisfaction.
• Proven ability to lead through change, streamline recruitment processes, and implement innovative practices, such as automation, to improve scalability and effectiveness.

What’s in it for me?As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Expected salary

Location

Eastleigh, Hampshire

Job date

Fri, 20 Jun 2025 01:39:59 GMT

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