Retail Sales Associate

Job title:

Retail Sales Associate

Company

NorthwesTel

Job description

Description :Join our dynamic team as a Retail Sales Associate, where you’ll play a vital role in driving sales of Northwestel and Bell’s core communications products and services. You will engage with customers both in-person and through outbound telemarketing campaigns, providing product information and demonstrations in a retail storefront setting.Employment EquityNorthwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.Specific AccountabilitiesDrive sales of core communications of Northwestel and Bell’s products and services to existing and new customers. This may be done in-person and via outbound telemarketing campaigns.Provide information and demonstrations of communications products and services to customers in a retail storefront setting.Take ownership to continually learn and understand Northwestel and Bell’s products, services, and promotional offerings to effectively present solutions to customers.Actively participate in training and coaching initiatives to improve sales skills and product knowledge.Activate and configure services and features for customers.Process, distribute and/or file company documentation, including mail, bills, invoices, and customer records.Process sales and service orders in a timely and accurate fashion.Other clerical support or customer service duties as assigned by management.Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP’s) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time.Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements.Knowledge and Skills RequiredHigh-school diploma (or equivalent)Minimum of one-year experience in a customer service computerized environmentMinimum one-year consultative sales experience in a retail environment

Must be computer literate and proficient in Microsoft Office (Excel, Word, Outlook).Possess excellent English written/verbal communication skillsAbility to work effectively individually and as a member of a team with a broad range of duties.Ability to provide excellent customer service.As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit.What We Offer You

• Health & Wellness Benefits, Pension Plan, Discounts
• Team Incentive Bonus
• Paid Vacation with a Vacation Travel Allowance
• Work-Life Balance
• Community Involvement

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.ClosingApplications will be reviewed as they are submitted. Posting will remain active until the position is filled.Skills : Customer Service: Novice
Customer Relations: NoviceBehaviors : Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a groupMotivation : Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter: Inspired to perform without outside help

Expected salary

Location

Whitehorse, YT

Job date

Fri, 09 Aug 2024 04:27:29 GMT

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