Retail Operations Hiring Manager – Hybrid Schedule

Job title:

Retail Operations Hiring Manager – Hybrid Schedule

Company

Zions Bank

Job description

Zions Bank recognizes that its strength comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” every year since 2013, as Best Employer from Utah’s Best of State and among the Best Places to Work in Idaho. Make the leap into a new era of banking. Let us transform your career.We are now accepting applications for our Retail Operations Hiring Manager position. This position will work out of our Centerville office for six months, and then will offer a hybrid schedule, working both in-office and at home, dependent upon satisfactory performance. The ideal candidate for this position will be able to perform the following functions:

• Oversee the recruiting effort for Retail Support positions.
• The Retail Support Department supports the retail branches with key positions to cover for employee turnover and leaves.
• Be responsible for onboarding and training of new employees.
• Directly oversee Retail Support employees as they are hired, trained, and prepared to work in the branches on their own.
• Be responsible to approve timecards and expenses.
• Act as subject matter matter expert in bank operations and be a resource for the department for operations questions and coaching.
• Champion the career development program for branch employees and assists in increasing retention for this group.
• Be responsible for group trainings and bi-monthly staff meetings.
• Perform other responsibilities, assignments, and projects as assigned.

Position Requirements:

• Requires a Bachelor’s and 2+ years experience with retail banking operations, policies and procedures, recruiting, training, or other directly related experience.
• A combination of education and experience may meet requirements.
• Working knowledge of banking operational processes, procedures, compliance, policies and applications.
• Knowledge of banking products and services.
• Good interpersonnel and communication skills, both verbal and written.
• Good analysis, problem resolutions, decision making and communication skills.
• Working knowledge of computer software, i.e. Word, Excel, etc.

Expected salary

Location

Centerville, UT

Job date

Fri, 10 Jan 2025 08:24:24 GMT

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