Retail Manager – Wembley Stadium

Job title:

Retail Manager – Wembley Stadium

Company

Delaware North

Job description

Delaware North UK is hiring casual Retail Managers at Wembley Stadium in London. In this electric environment, there are always chances to succeed; you will be managing team members from a range of kiosks, ensuring exceptional guest service. Your passion and attention to quality service will shape dedication across dynamic and diverse teams and be the driving force behind smooth and quality experiences for our guests. There is never a dull moment under the arch, so if you share our vision for operational excellence, join our valued team at the heart of English sport and entertainment if you are:

• Quick thinking and detail-oriented
• Passionate in inspiring first-class guest experience
• Able to work collaboratively and inspire excellence in a dedicated team
• A strong, composed leader, continuously prioritising multiple operation tasks

Manage, lead, and train dedicated and proud frontline teams, promoting quality goods and elevating exceptional service excellencePrompt and appropriate handling of guest feedbackDeliver informative and engaging briefs to all team members within your service area before each eventEnsure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellenceExperience managing and leading large hospitality teams within hospitality or eventsKnowledge of the Food & Beverage industry, preferably within hospitality and catering environment

Expected salary

Location

Wembley, Greater London

Job date

Sat, 30 Nov 2024 04:52:12 GMT

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