Retail Call Centre – Travel Expert, Home Based

Job title:

Retail Call Centre – Travel Expert, Home Based

Company

Sunwing

Job description

The Opportunity:Under SellOffVacations, we are looking for a Home-Based Travel Expert to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Manager, Call Center.What You’ll Do:Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
Sell a full range of preferred supplier products to meet and exceed targets
Provide accurate, complex travel information (i.e., detailed travel documentation, etc.)
Organize and assist with local business building promotions and local networking
Assist in the resolution of client complaints
Invoice and document client files accurately in accordance with company policy
Works closely with Consumers, Tour Operators, and various Internal Support departments

What You’ll Need:Experience as a Travel Expert
Ability to work various shifts including evenings and weekends
Provincial certification

Expected salary

Location

Toronto, ON

Job date

Fri, 13 Dec 2024 23:20:01 GMT

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