Rents Support Administrator

Job title:

Rents Support Administrator

Company

RHP Group

Job description

Who we’re looking forSustaining tenancies, preventing arrears from escalating, and maximising rental income are key to our business, so we’re looking for a great communicator to support customers to pay their rent on time. You’ll have experience of working in an administrative or customer service role, and a good grasp of Housing Benefit and Universal Credit claims. You’ll also have solid IT skills, including MS Excel and Word, and a flair for negotiation, decision making and problem-solving. With bags of energy, you’ll be a great team player, building relationships to deliver stellar service for every customer, every time.When we’re hiring, we look for people who connect with our KOSMIHC values:

• We know our stuff
• We make it happen
• We care

You can find a full description of our valuesDue to the nature of the role, you may be asked to complete an standard DBS check if offered the role.Feel a connection? If this sounds like you, click, on ‘apply now’!Closing date for applications is 29 JanuaryWho we areHello. We’re RHP. Our purpose is to provide safe, secure, affordable homes – opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.We were formed in 2000, and over the years have gradually extended our reach. Today we’re proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon.

For the past twenty years, we’ve been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer.Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.Connecting through differenceWe embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.

Expected salary

£27372 per year

Location

Teddington, Greater London

Job date

Fri, 17 Jan 2025 05:09:03 GMT

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