Remote Secretary in BlufftonSavannah, Georgia

British Swim School

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Remote Secretary

Part Time • Hybrid – US

Remote Secretary for British Swim Schoolof Savannahplays a vital role in ensuring smooth operations and excellent customer service. Working from home, the secretary manages administrative tasks, customer inquiries, and scheduling while maintaining the school’s friendly and professional image.

Key Responsibilities:

  • Customer Support:Handle phone calls, emails, and messages from parents and students, providing information on swim programs, pricing, and policies.

  • Scheduling & Enrollment:Manage class schedules, enroll new students, and track attendance using online booking systems.

  • Billing & Payments:Process payments, send invoices, and assist with any billing-related questions.

  • Instructor Coordination:Communicate with swim instructors about schedules, substitutions, and any last-minute changes.

  • Record-Keeping:Maintain digital records of student progress, attendance, and customer interactions.

  • Social Media & Marketing Support:Assist with posting updates, responding to inquiries, and promoting classes on social media platforms.

Ideal Candidate:

  • Excellent communication skills and a friendly, professional demeanor.

  • Highly organized with strong attention to detail.

  • Tech-savvy and comfortable using scheduling software, spreadsheets, and customer management tools.

  • Able to work independently and efficiently in a remote setting.

  • Prior experience in customer service, administration, or the swim school industry is a plus.

Flexible work from home options available.

Compensation: $14.00 – $16.00 per hour

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child’s life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It’s helpful if you have experience with children or in a child-focused job, but it’s not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you’re not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

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