REMOTE Customer Service Representative

Job title:

REMOTE Customer Service Representative

Company

AO Globe Life

Job description

Customer Service Representative – Have Fun While You Help!We’re looking for a positive and energetic customer service representative to join our fun and supportive team. We offer a collaborative work environment, flexible scheduling, and plenty of opportunities for growth. If you love to laugh and help people, apply now!AO Globe life is a leading insurance company providing comprehensive coverage solutions to individuals and businesses. We pride ourselves on exceptional customer service, integrity, and a commitment to meeting the evolving needs of our clients. As we continue to grow, we are looking for dedicated and driven Insurance Agents to join our team and help us expand our reach.Customer-Centric Values:

• Empathy: We strive to understand and respond to our customers’ needs with compassion and understanding.
• Respect: We treat every customer with dignity and courtesy, valuing their feedback and opinions.
• Integrity: We are honest and transparent in our interactions with customers, building trust and confidence.
• Accessibility: We make it easy for our customers to reach us and receive the help they need, whenever they need it.
• Personalization: We tailor our service to meet the individual needs of each customer, creating a personalized experience.

Employee-Focused Values:

• Growth & Development: We invest in our employees’ professional growth by providing training, mentorship, and opportunities for advancement.
• Work-Life Balance: We understand the importance of a healthy work-life balance and offer flexible scheduling and supportive policies.
• Collaboration: We foster a collaborative and supportive team environment where everyone feels valued and respected.
• Recognition & Rewards: We recognize and reward our employees’ hard work and dedication through various incentives and programs.
• Innovation: We encourage creativity and innovation, empowering our employees to find new and better ways to serve our customers.

Responsibilities:

• Assist customers with inquiries, requests, and concerns via phone, email, and chat
• Provide accurate information about our insurance products and services
• Resolve customer issues efficiently and effectively
• Maintain detailed records of interactions and transactions
• Collaborate with team members to ensure customer satisfaction

Qualifications:

• Excellent communication and interpersonal skills
• Ability to empathize and problem-solve effectively
• Strong organizational skills with attention to detail
• Proficiency in using computers and various software applications
• Previous customer service experience preferred

Why Choose Us?

• Competitive salary and benefits package
• Comprehensive training and ongoing development opportunities
• Supportive team environment promoting collaboration and growth
• Remote work flexibility
• Opportunities for career advancement

Join AO Globe Life and be part of a company committed to excellence in customer service. Apply today to start your journey with us!
All interviews will be conducted via Zoom for your convenience. *
Don’t miss this opportunity—apply now and become a valuable member of AO Globe Life’s customer service team!Powered by JazzHR

Expected salary

Location

Surrey, BC

Job date

Sun, 09 Feb 2025 06:53:49 GMT

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