Remote Camp Operations Specialist – Billeting

Job Description

The Remote Camp Operations Specialist provides a variety of administrative duties needed to manage billeting and travel for individuals from various companies, organizations, and/or departments and to provide support at the front desk for camp residents on the North Slope.

Responsibilities

• Perform day-to-day services/tasks needed for billeting and travel coordination for up to 2,500+ beds in a remote setting.
• Provide front desk support to assist visitors and new camp residents with Camp Safety Orientation, room keys, etc.
• Monitor various camp alarms and contact appropriate response team in a timely manner.
• Prepare and submit routine billeting documentation, general correspondence, and various other reports in order to maintain billeting office workflow.
• Demonstrate exceptional proficiency with complex scheduling and rotational shifts.
• Manage a large number of public contacts each day with little or no supervision.
• Coordinate office assignments/arrangements for approximately 400 offices.
• Communicate effectively and professionally with senior management, contractors, clients, residents and other employees.
• Accurately utilize complex software applications with high attention to detail to ensure correct information is documented.
• Understand, evaluate, and communicate software issues with managers or others.
• Perform necessary research for troubleshooting, tracking and resolving issues.
• Maintain various tracking spreadsheets through accurate and timely data entry.
• Assist accounts payable and other business-related tasks as needed.
• This position has no supervisory responsibilities.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• High school diploma or equivalent.
• At least five (5) years of directly related office/travel coordination experience.
• Excellent customer service skills.
• Ability to operate in a climate of confidentiality requiring professionalism and discretion.
• Ability to effectively operate general office equipment, PC’s and type at least 45 words per minute.
• Ability to work either day or night shift.
• Must have intermediate experience working with Microsoft Word and Excel.
• Reliable and dependable attendance in a remote setting.
• Must pass all pre-employment contract requirements which may include but are not limited to: criminal background check, drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
• Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Contract requires employees to read, write, speak and understand English.

CANDIDATES RESIDING OUTSIDE ANCHORAGE AREA:

Candidates residing in Alaska & the Lower 48 for any contract : For the purposes of pre-employment testing, Anchorage will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate’s place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre−employment tasks that need to be completed in Anchorage, AK. This includes, but is not limited to, any safety training requirements, required pre−employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).

Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate’s area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.

Flights to Remote Locations : All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK) for scheduled trips paid for by the company for remote locations.

Working Conditions and Physical Requirements

Weather: Indoors/Outdoors – Frequently exposed to arctic conditions.

Noise level: The noise level in the work environment is moderate to loud.

Description of environment: Remote camp setting.

Physical requirements: Fit For Duty test

• Lift: Lift 25 lbs. from floor to knuckle x 2
• Lift: Lift 25 lbs. from floor to waist x 2
• Carry: Carry 25 lbs. with two hands for a minimum distance of 50 feet x 2
• Squat Test: Functionally squat x 5, self-paced but continuous.
• Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 5 for each knee, self-paced but continuous.
• Stairs: Climb up and down 12 steps x 4 for a total of 48 steps, self-paced.
• Stairs & Carry: Climb up and down 12 steps x 2 for a total of 24 steps while carrying 25 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
• Allow a 30 second rest period after climbing up and down 12 steps while carrying.

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.

Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.

Default: Location : Location US-AK-North Slope/Prudhoe Bay

Job ID 2024-13255

Division NMS Camp Services

Work Type Remote Rotational

Work Location North Slope/Prudhoe Bay

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.

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