Refugee Hub Administrative Assistant -Student

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Job Type:

Employee

Duration in Months (for fixed-term jobs):

2

Job Family:

Administrative Student Jobs

# of Open Positions:

1

Faculty/Service – Department:

HR_7701_2

Campus:

Multiple

Union Affiliation:

N/A

Date Posted:

March 03, 2025

Applications must be received BEFORE:

March 07, 2025

Hours per week:

10

Salary Grade:

No Pay Scale Hourly

Salary Range:

$ – $

About us – What do we do?

The Refugee Hub works at the intersection of research, policy, and programming to champion and design protection solutions for refugees. Our team specializes in cross-sectoral work, providing high-quality and tailored support to governments, civil society, and private sector leaders in support of an improved refugee protection system. We foster innovative new pathways, programs, and partnerships that leverage the welcoming capacity within our communities.

Our unique Knowledge Team, based at the University of Ottawa, ensures that the organization’s policy and programmatic work is fully informed by world-class research and knowledge generation. This includes substantive research and knowledge creation and translation with a focus on refugee sponsorship, resettlement, and complementary pathways. The Knowledge Team is a mix of permanent staff and part-time uOttawa students in research and administrative roles.

In addition to a wide range of direct support to key stakeholders, our current flagship partnerships include:

  • The Global Refugee Sponsorship Initiative (GRSI)
  • The Third Country Solutions Identification and Referral Network
  • EU-PASSWORLD
  • Resettlement Plus

About the role – What will you do?

We are seeking a student to join us as a Refugee Hub Administrative Assistant for the 2025/2026 academic year. Under the supervision of the Principal Analyst, you will play a key role in supporting the University of Ottawa Refugee Hub’s Knowledge Team and its research initiatives.

Your responsibilities will include:

  • Performing administrative and coordination tasks, such as managing reimbursements, scheduling team meetings, and drafting communications.
  • Monitoring and maintaining up-to-date, organized records of the Knowledge Team’s research, policy, and law portfolio.
  • Supporting the Knowledge Team’s participation in and hosting of academic and civil society conferences, workshops, meetings, and lectures.
  • Assisting with the Knowledge Team’s involvement in research partnerships and consortia.
  • Providing additional administrative support for other Knowledge Team activities as needed.

About you – Who are we looking for?

Minimum requirements include:

  • Minimum 1 year of experience in program or administrative support.
  • Proven experience in scheduling meetings and appointments, processing invoices and travel claims, and managing room bookings and catering.
  • Proficiency with online event management tools, including MS Teams and Zoom.
  • Demonstrated maturity, tact, integrity, and diplomacy, with the ability to exercise independent judgment and flexibility in a professional setting.
  • Strong reliability, consistency, and proactive thinking.
  • Exceptional organizational and coordination skills, with a high level of attention to detail and accuracy.
  • Excellent interpersonal and communication skills, including strong English writing abilities.
  • Bilingualism (English/French) is considered an asset.
  • Interest in and/or experience with refugee law, academic research, and migration issues is considered an asset.
  • Must be registered as a student at the University of Ottawa for the 2025/2026 academic year.
  • Students pursuing studies in business administration, economics, public administration, or similar programs are strongly encouraged to apply.

Location

  • This is a hybrid position
    based in Ottawa, combining remote work with in-person hours at the University of Ottawa Refugee Hub office.

Contract

  • Start date: Immediately following recruitment.
  • Duration: 2025/2026 academic year, with the possibility of renewal.
  • Compensation: $26.33/hour for 10 hours per week, with occasional overtime as needed.

How to apply

  • Your application must include:
  • A cover letter
  • A current curriculum vitae (CV)
  • Academic transcripts

Key Competencies at uOttawa:

Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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