Recreation Services Manager (Outdoor Recreation, Education, and City Lakes)

Position Description

Work, Serve, Thrive.  With the City of Durham  
Advance in your career while making a real difference in the community you serve.

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

Hiring Range:   $84,428.00 – $101.313.00
Workday/Hours:  8:00am – 5:00pm Monday – Friday, with some evenings and weeken

Do you enjoy a relaxing canoe ride down the river? Or maybe you get a thrill out of climbing rocks and hiking to the top of a mountain. If you have a passion for outdoor recreation and a deep appreciation for nature, we are a perfect place to come and help Durham residents Play More! You will have an opportunity to inspire others and share your love for nature. We are looking for someone to lead a passionate team dedicated to making the outdoors accessible and enjoyable for everyone.

This position oversees outdoor recreation, historic programming, two historical peritage Parks, and two city lakes. This includes administration and management of environmental and science education, adventure and exploration, activities on our lity Lakes, camping, history education and mill demonstrations, among other outdoor experiences. The manager of this unit supervises full-time staff and makes decisions toward implementing established department goals, including strategic development of program plans, organization and scheduling, development of policies and procedures, and management of multiple facilities.

Responsible for supervising facilities, programs, and staff; establishing relationships with stakeholders; developing and managing assigned budgets; seeing additional programming resources through grants, partnerships, etc.; assisting in the development of long-range plans; and maintaining and preparing records and reports.

Supervises professional, support staff including conducting performance evaluations, training, and hiring, and implementing discipline and termination procedures.

Duties/Responsibilities

• Manages program, project, event, and recreation facilities; supervises staff and operations, including planning, assigning, and evaluating work; develops policies and procedures; assists with developing long-range plans; plans, prioritizes, evaluates, and approves programs, projects, and events; plans and implements process and operational improvements; performs quality assurance; and ensures that safety and operational regulations, policies, and procedures are followed.
• Develops and manages assigned budgets; monitors expenditures; prepares cost estimates and forecasts; researches and analyzes program and financial data; makes or approves budget recommendations; allocates resources to achieve operational objectives; and researches alternative funding opportunities.
• Oversees, reviews and prepares documents including reports, records, contracts, invoices, permits, applications, and claims; researches, analyzes and reviews information; develops and makes recommendations; performs quality control reviews to ensure accuracy and completeness of work.
• Collaborates with community organizations, residents, vendors, City departments, and/or external agencies; convenes, attends and facilitates committees; represents the department in the community; establishes partnerships; conducts training; assesses community needs and prepares plans for addressing needs; resolves complex or escalated operational, customer service, or staffing issues.

Minimum Qualifications & Experience

• Bachelor’s degree in recreation, leisure services, or a related field.
• Five years of recreation programming and/or facility management experience in the area of assignment.
• Two years of supervisory experience.
• Valid, unrestricted, North Carolina driver’s license “or” if you currently have another states driver’s license, must be willing and able to obtain a valid NC driver’s license within 60 days of hire.

Additional Preferred Skills

• Experience in outdoor recreation.
• Experience as the lead staff member responsible for logistics, utilization of facilities, and staffing plans.
• Experience in budget management for staffing and facilities.
• Directed the work of supervisory staff.
• Experience in a lead role developing and/or managing community-based partnerships.