Quality & Governance Administrator

Job summary

The Quality and Governance Administrator will provide efficient and confidential administrative and Personal Assistant support to the Head of Quality & Governance. The post holder will work as a member of the administration team, providing support and cross cover to administration colleagues where required, and also provide excellent administrative support to the quality oversight functions and arrangements within the South Yorkshire and Bassetlaw Specialised Commissioning Provider Collaborative Hub.

Main duties of the job

The Quality and Governance Administrator will be responsible for handling the reporting of all incidents occurring across providers in 3 Provider Collaboratives across South Yorkshire and Bassetlaw, overseeing the process from reporting through internal review and closure. This will include keeping spreadsheets and shared drive folders in a neat and organised fashion, updating in a timely manner.

The post holder will attend a serious of meetings with internal and external colleagues (both across the NHS and Independent Sector Providers) to transcribe complex minutes and record actions. This will include preparing agendas, reports and presentations for the meetings, ensuring that data is accurate and presented in a neat fashion adhering to the corporate branding and circulated to distribution lists in advanced of the meetings.

The post holder will have a range of administrative functions and responsibilities to oversee and so it is essential that they work in an organised and efficient manner, being able to multi task and handle large amounts of work with conflicting deadlines. It is essential that the post holder can work autonomously and able to effectively manage their own work load.

The post holder will provide some Personal Assistant support to the Head of Quality and Governance, mainly diary management but supporting them to manage their deadlines and ensure they have oversight of all ongoing actions and projects.

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children’s Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Date posted

25 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

425-24-6610988

Job locations

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ

Job description

Job responsibilities

Please refer to the job description and person specification for further details on this role

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

e are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert atCatherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

• Compassion leading by kindness and showing empathy, understanding and respect
• Accountability striving to do the right thing and owning responsibility
• Respect value differences, tackling inequality and fostering a culture of inclusion
• Excellence delivering a high-quality standard of care

Person Specification

Qualifications

Essential

• RSA III Typing / Word Processing or equivalent
• Good general education to GCSE Maths and English (A to C or 4-9) or equivalent
• NVQ Level 4 in Business Administration or equivalent or equivalent knowledge acquired through experience

Desirable

• Evidence of on-going professional training

Experience

Essential

• Significant experience of office practice
• Experience of working within a complex environment
• Experience of organising and prioritising diaries and schedules
• Experience of taking minutes at meetings
• Experience of using a wide range of IT packages eg: Word, Excel, Powerpoint, E-mail

Desirable

• Experience of working within a healthcare setting
• Experience in supporting senior level personnel
• Experience with assisting on projects

Knowledge

Essential

• Ability to work on own initiative and effectively as a team member to provide a proactive and high-quality customer focused service
• Understanding of office protocols
• Strong interpersonal skills for effective working with colleagues and internal customers / external stakeholders
• Appreciation of how public sector organisations operate
• Excellent organisational skills with the ability to plan and prioritise work to meet deadlines
• Ability to communicate effectively both verbally and in writing

Desirable

• Understanding of how the NHS operates

Personal Attributes

Essential

• Attention to detail
• Self-motivated – uses own initiative and able to work independently
• Team worker
• Tactful, diplomatic, and understanding manner
• Adaptable to change
• Recognise the need to maintain strict confidentiality

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ

Employer’s website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

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