Location: Remote/ Houston is preferredDuration: 6-Month Contract to HireJob Summary:
We are seeking a motivated and experienced Prophet 21 Support Analyst to join our clients team on a contract-to-hire basis. The ideal candidate will have a minimum of 2 years of experience supporting Prophet 21 ERP users, delivering end-user training, and working on various projects to improve system utilization. Proficiency in SQL and development skills are a plus, as is a proactive approach to troubleshooting and problem resolution.Key Responsibilities:
Provide day-to-day support for Prophet 21 users, addressing system issues, resolving errors, and ensuring optimal functionality.
Conduct training sessions for end-users to enhance their understanding and utilization of the Prophet 21 system.
Collaborate with stakeholders on system-related projects, including implementations, upgrades, and process improvements.
Analyze user needs and develop solutions to improve workflows and system efficiencies.
Create and maintain documentation for system processes, configurations, and troubleshooting guidelines.
Assist with data analysis and reporting, leveraging SQL to extract and analyze data from Prophet 21.
Work with development teams or independently on customization and enhancements to the system.
Provide recommendations to improve system adoption and utilization based on user feedback and system performance.
Qualifications:
Minimum of 2 years of experience supporting Prophet 21 ERP in a professional environment.
Proven experience training users on system functionality and best practices.
Strong problem-solving skills with the ability to analyze and resolve system issues effectively.
self-starter, ability to think outside the box
Familiarity with SQL for querying and reporting purposes, big plus.
Knowledge of system customization and development is a strong plus.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Strong organizational and multitasking abilities, with a focus on delivering results in a fast-paced environment.
Preferred Skills:
Experience with Prophet 21 system configurations and integrations.
Knowledge of scripting languages or development tools used with Prophet 21.
Familiarity with business processes in distribution or manufacturing environments.
Why Join Us?
Opportunity to transition to a permanent role with a dynamic and growing organization.
Work in a collaborative and supportive environment with a focus on innovation and professional development.
Gain exposure to exciting projects and cutting-edge ERP technologies.
Expected salary
Location
Houston, TX
Job date
Sat, 18 Jan 2025 23:09:59 GMT
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