Project Manager, Customer Operations

Job title:

Project Manager, Customer Operations

Company

Schneider Electric

Job description

Mission:Schneider Electric has an exciting opportunity for an experienced Project Manager to join our PMO team responsible driving complex change initiatives within our organisation to simplify the life of our customers and our people. This is a hybrid role meaning you will split your time between home, our Telford office and other sites as required.Your role will be to lead and deliver various types and sized projects across the UK and Ireland supporting our people, finance, customer operations and commercial business teams. The ideal candidate will have a proven track record of delivering change across a business, always with the customer in mind. You’ll be outcome focused with the ability to build strong and lasting stakeholder relationships ensuring that your projects are on the right path to deliver the desired results.Key Responsibilities:

• Lead & manage the project from initiation phase through to project close and handover to end user
• Work with Project Sponsors and stakeholders to identify project benefits and track benefits realisation
• Develop and implement a management plan for the project
• Lead and motivate the project delivery team
• Manage risks and associated mitigation plans, issues and changes
• Monitor progress against plan, and take appropriate action if required
• Manage the project budget and key performance indicators
• Responsible for arranging all key decision gate reviews in line with the SE project delivery framework
• Manage all project communications with the team, stakeholders, sponsor and project Steering Committee
• Manage the interface between Schneider Electric Digital organisation, 3rd party developers and the project team
• Assume ownership of the coordination of resources, both within the PMO and wider business to ensure a successful project deployment
• Manage the relationship with all stakeholders

Skills and Attributes:

• Mastery of project management and other software tools (MS Excel, MS Project, Teams)
• You have an engineering, project management or related degree (Prince2, MSP or other project management accreditation would be beneficial)
• You will have around 3 – 5 years of project management experience and be able to demonstrate a strong track record in delivering technical or complex change management projects (SAP, SalesForce.com, etc would be beneficial)
• Comfortable and experienced in utilising either waterfall and/or agile project management methodologies
• You have excellent communication skills and are able to influence your key stakeholders

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it’s an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company’s future.We are proudly participating in the Disability Confident Program offering support to people in the workplace who considers themselves living with a disability.What we offer you:Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Let us learn about you! Apply today.You must submit an online application to be considered for any position with us. This position will be posted until filled.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion and our DEI PolicyAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust CharterSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Expected salary

Location

Telford, Shropshire

Job date

Sun, 06 Oct 2024 07:59:31 GMT

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